I’d love to know what the family members think about it....or perhaps they just aren’t interested anymore.
Good point J, perhaps because they are not visible in the day to day running, they don’t feel it’s their responsibility as they have people in place to try to deal with these things
It’s more a issue with boutique small scale manufacturing in a very technical industry where standards from the big boys are getting to incredible levels and quality expectations in the whole car buying market are so now high
What I can’t understand though is the lack of communication and the rediculous time frames that people have to wait for just a glimmer of an answer and I know many dealers are in dispair sometimes
The problems don’t go away, they just get worse so better to deal with it quickly
They’ve got nothing to loose only gain by trying to deal with an issue quickly, learn from it and try and make sure it doesn’t happen again
Sounds easy doesn’t it
I know it isn’t that easy as there are some complex problems and supply chain problems further down the line but just getting back to people is a start