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How's this for good service? #725748
24/11/21 03:54 PM
24/11/21 03:54 PM
Joined: Oct 2008
Posts: 1,792
Kent
Alan Patterson Offline OP
Talk Morgan Enthusiast
Alan Patterson  Offline OP
Talk Morgan Enthusiast

Joined: Oct 2008
Posts: 1,792
Kent
Last week I purchased an outside light via the John Lewis website. The following day the light went into their Black Friday sale reduced by over £15. I knew they had a price promise (Never Knowingly Undersold) so this morning I completed their on-line refund form claiming back the difference. Within a matter of hours I received a confirmation email saying that the refund would be with me within 5 days. How's that for a quick turnaround?


Regards
Alan
AP08 MOG
2016 Plus 4 GDi - Mazda Soul Red Metallic
Re: How's this for good service? [Re: Alan Patterson] #725749
24/11/21 04:01 PM
24/11/21 04:01 PM
Joined: Jul 2007
Posts: 26,257
Cheltenham, Glos. UK
Graham, G4FUJ Offline
Salty Sea Dog
Graham, G4FUJ  Offline
Salty Sea Dog
Member of the Inner Circle

Joined: Jul 2007
Posts: 26,257
Cheltenham, Glos. UK
thumbs grin2


Graham (G4FUJ)

D8921 L44FOR '93 4/4 Giallo Fly 2 seat smile
'90 LR 90 SW
'06 Saab 9-3 Convertible
Re: How's this for good service? [Re: Alan Patterson] #725750
24/11/21 04:05 PM
24/11/21 04:05 PM
Joined: Aug 2013
Posts: 3,320
Solihull
Spanner Juggler Offline
Talk Morgan Addict
Spanner Juggler  Offline
Talk Morgan Addict

Joined: Aug 2013
Posts: 3,320
Solihull
Beats me waiting for my DVLA refund, after 7 months they wrote to say they were now processing my claim, after 9 months from my posting the documents to them they have written to say my claim is successful and they will issue a cheque in 6-8 week!

I know they are working to rule but this is taking the pi**. If I tried that when it comes to my tax renewal I know I would be prosecuted!

As my old dad used to say ‘I wouldn’t pay them with Tap Washers’.

BR
Colin


BR Colin
Who used to be a Spanner Juggler
Re: How's this for good service? [Re: Alan Patterson] #725751
24/11/21 04:09 PM
24/11/21 04:09 PM
Joined: Dec 2009
Posts: 29,169
Devonshire
+8Rich Offline
Tricky Dicky
+8Rich  Offline
Tricky Dicky
Member of the Inner Circle

Joined: Dec 2009
Posts: 29,169
Devonshire
Work out the interest over the period and stuff them (DVLA) with an invoice just for the bu88eration and inconvenience, when they owed me back tax the IR sent the refund plus interest..


Regards Richard

1999 Indigo Blue +8
2009 4/4 Sport Green prev
1994 Connaught Green +8 prev





Re: How's this for good service? [Re: +8Rich] #725757
24/11/21 05:01 PM
24/11/21 05:01 PM
Joined: Aug 2013
Posts: 14,425
Salisbury, UK
Peter J Offline
Formerly known as Aldermog
Peter J  Offline
Formerly known as Aldermog
Member of the Inner Circle

Joined: Aug 2013
Posts: 14,425
Salisbury, UK
Originally Posted by +8Rich
Work out the interest over the period and stuff them (DVLA) with an invoice just for the bu88eration and inconvenience, when they owed me back tax the IR sent the refund plus interest..


I agree, and if they don't pay threaten to take them to court. They would probably do nothing and fail to appear, which automatically means they lose and you can pass the problem to debt collectors.
Pointless, but satisfying if the media can be involved.....


Peter,
Power Corrupts.....
Tarka the 'Otter Mog....2014 Plus 8
Tesla Model 3 AWD.


Re: How's this for good service? [Re: Alan Patterson] #725771
24/11/21 05:24 PM
24/11/21 05:24 PM
Joined: Mar 2009
Posts: 8,935
Hampshire
Alistair Offline
Smile, it confuses them
Alistair  Offline
Smile, it confuses them
Needs to Get Out More!

Joined: Mar 2009
Posts: 8,935
Hampshire
Give your MP a knock.


Just time to bum a little more petrol before dinner.

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