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Re: Safety Recall - Brakes [Re: AndyMog57] #768012
28/01/23 10:33 AM
28/01/23 10:33 AM
Joined: Aug 2016
Posts: 195
Worcestershire
J
Jonathan G Offline
L - Learner Plates On
Jonathan G  Offline
L - Learner Plates On
J

Joined: Aug 2016
Posts: 195
Worcestershire
Originally Posted by AndyMog57
Originally Posted by thierry242
I have the confirmation that the waranty is extented 24 months each time the radiator has been changed. This is for the radiator only not for the rest of the car (30 months)


I note with interest that you have a 30 month warranty? I assume this includes the extension for the brake recall? Regardless of this, it seems in the country in which the cars are built we are only entitled to a 12 month warranty. Is this one our governments promised Brexit ‘benefits’? For such an expensive car with multiple foibles, a 12 month warranty in this day and age is pitiful and insulting.


I had a 30 month warranty on my 4/4, 3.7l Roadster and now the Plus Four. You will also have a 30 month warranty so no need to concern yourself.


2021 Morgan Plus Four
2012 Morgan Three Wheeler
2020 Land Rover Defender 110
Re: Safety Recall - Brakes [Re: Clipper] #768014
28/01/23 11:03 AM
28/01/23 11:03 AM
Joined: Jan 2022
Posts: 64
D
Derek596 Offline
Just Getting Started
Derek596  Offline
Just Getting Started
D

Joined: Jan 2022
Posts: 64
I have nothing in writing to say that my 2021 Plus Four has a 39 month warranty. If not in writing, what is it worth?

Re: Safety Recall - Brakes [Re: Clipper] #768022
28/01/23 12:15 PM
28/01/23 12:15 PM
Joined: Mar 2009
Posts: 10,168
Hampshire
Alistair Offline
Smile, it confuses them
Alistair  Offline
Smile, it confuses them
Member of the Inner Circle

Joined: Mar 2009
Posts: 10,168
Hampshire
What's with the 30 months, not two year and not three, seems an odd number?


Everyone loves a Morgan. Even me, unless it's broken again.
Re: Safety Recall - Brakes [Re: Alistair] #768024
28/01/23 12:33 PM
28/01/23 12:33 PM
Joined: Jul 2022
Posts: 63
Chester
Mikemog6 Offline
Just Getting Started
Mikemog6  Offline
Just Getting Started

Joined: Jul 2022
Posts: 63
Chester
Originally Posted by Alistair
What's with the 30 months, not two year and not three, seems an odd number?

It's a Morgan thing, must be different!


Previous Mog Plus 4 Fiat Twin Cam.
Plus Six
Re: Safety Recall - Brakes [Re: Derek596] #768025
28/01/23 12:42 PM
28/01/23 12:42 PM
Joined: Aug 2016
Posts: 195
Worcestershire
J
Jonathan G Offline
L - Learner Plates On
Jonathan G  Offline
L - Learner Plates On
J

Joined: Aug 2016
Posts: 195
Worcestershire
Originally Posted by Derek596
I have nothing in writing to say that my 2021 Plus Four has a 39 month warranty. If not in writing, what is it worth?


First of all I highly doubt you have a 36 month warranty plus the 3 months for the brake issues. You have a 30 month warranty plus the 3 months so 33 months. The Morgan standard warranty these days is 30 months but please call them and they will tell you exactly that. I asked when I bought it Morgan emailed me to confirm the 30 months. So to answer your question "what is it worth" I would say it is worth everything. They can't give it one without another.


2021 Morgan Plus Four
2012 Morgan Three Wheeler
2020 Land Rover Defender 110
Re: Safety Recall - Brakes [Re: Clipper] #768026
28/01/23 12:43 PM
28/01/23 12:43 PM
Joined: Dec 2011
Posts: 491
tervuren belgium
T
thierry242 Offline
Learner Plates Off!
thierry242  Offline
Learner Plates Off!
T

Joined: Dec 2011
Posts: 491
tervuren belgium
It is written on your bill,

Re: Safety Recall - Brakes [Re: Clipper] #768033
28/01/23 02:00 PM
28/01/23 02:00 PM
Joined: Sep 2022
Posts: 339
Black Forest Germany
CLPlusFour Offline
Learner Plates Off!
CLPlusFour  Offline
Learner Plates Off!

Joined: Sep 2022
Posts: 339
Black Forest Germany
I have 30 mounth too


Clemens

PlusFour MY 2022
Re: Safety Recall - Brakes [Re: AndyMog57] #768066
28/01/23 10:07 PM
28/01/23 10:07 PM
Joined: Mar 2020
Posts: 32
A
Adrian777 Offline
Just Getting Started
Adrian777  Offline
Just Getting Started
A

Joined: Mar 2020
Posts: 32
Originally Posted by AndyMog57
Originally Posted by Adrian777
Originally Posted by AndyMog57
Originally Posted by Mikemog6
New Mogs have 30 months warranty in the UK.


Is that new as in the ‘Plus’ range cars? I purchased mine in May last year and the documentation definitely states 12 months warranty. Frankly, this is unacceptable for any new vehicle in this day and age, particularly if the quality is not as it should be. That being said, it didn’t stop me buying one as it was the fulfilment of a long held dream, albeit I wasn’t fully aware of the short warranty until after purchase. Caveat emptor I suppose!

I bought mine in 2020 and it has a 30 month warranty, extended because of the recall. I thought that was short to be honest as new cars seem to enjoy 36 months.
I would check it with your dealer.
Morgan do seem to get away with a lot because owing one is often a “lifelong dream”.


The only reference I have in all the documentation in my possession relating to the warranty is on page 56 of the CX PlusFour owners manual which states 12 months or 12000 miles. I have no other documentation relating to the warranty. I will call my dealer tomorrow.

The 12 months or 12,000 miles you refer to on page 56 is the free recovery service, not the warranty.
It is strange that the section of the handbook on “Warranty Information” doesn’t actually state how long the warranty lasts.

Re: Safety Recall - Brakes [Re: Clipper] #768069
28/01/23 10:55 PM
28/01/23 10:55 PM
Joined: Dec 2009
Posts: 32,049
Devonshire
+8Rich Offline
Tricky Dicky
+8Rich  Offline
Tricky Dicky
Member of the Inner Circle

Joined: Dec 2009
Posts: 32,049
Devonshire
This is a screenshot of a current MMC owners handbook (Super 3) copied from their homepage looks pretty clear. I'm assuming the same rules apply to the CX range.

[Linked Image]


Regards Richard

1999 Indigo Blue +8
2009 4/4 Sport Green prev
1993 Connaught Green +8 prev





Re: Safety Recall - Brakes [Re: Clipper] #768072
29/01/23 12:11 AM
29/01/23 12:11 AM
Joined: Jun 2022
Posts: 22
H
Haytop Offline
New to Talk Morgan
Haytop  Offline
New to Talk Morgan
H

Joined: Jun 2022
Posts: 22
Morgan Plus Four Warranty
So far as I am concerned the Warranty position is confused. I refer to my earlier posts in relation to it where I indicated pitfalls.
I have grave doubts that any extension of the warranty period is effective in all individual cases. MMC have just not given proper care and consideration to this aspect of the matter
The Owner’s Handbook
The notes below are based on the Handbook provided when I purchased my CX Plus Four in February 2021. It may be there are different versions this Handbook issued from time to time.
This Handbook is in different terms to that shown in the screenshot above but there are common terms. Everyone should check what their individual Handbook says. Any “new” Handbook terms do not bind me and I am not entitled to the benefit of the same.- I purchased my CX in February 2021
The heading to the relevant part of my Handbook is “Warranty Information” not “Terms of the Warranty” or “Warranty Terms”
The section of my Handbook states that it “explains in detail the warranties that apply …..” .
In other words my Handbook on its face does not purport to set out the terms of the Warranty but purports to explain what they mean.
If the relevant section is intended to set out the terms of the Warranty it is it is appalling badly drafted with obvious spelling errors. Similar criticism may be levelled at the “new” Handbook
If there is somewhere a written form of warranty terms these have never been disclosed or provided to purchasers as I understand it and the handbook explanation may be mistaken as to the effect of those terms. In any event and obviously in such circumstances the undisclosed terms are unlikely to be binding on purchasers.
If there is no such underlying and binding terms (as seems likely) MMC obviously intend as do the purchasers that there should be some form of warranty, The terms of any such warranty will be implied from the explanation given in the Handbook. Given the usual wide terms of warranties recent years this will compound the difficulties for MMC and benefit me and others.
The explanation in my handbook also states that no third party (e.g a Morgan dealer) has authority to alter the terms of the warranty – consequently if a dealer says the warranty is for a period of 30 months or three years in writing or otherwise (indorsed on any invoice) MMC is not legally obliged to honour this.
Under the heading “What is covered under the new vehicle limited warranty” it is stated in my Handbook that “Your warranty covers you for one year or 12000 miles free recovery service ------“. I have not been provided with details of the free recovery service but it appears that the recovery service is separate from the remainder of the warranty provisions and limited to 12 months or the mileage stated but the remainder of the warranty is not and continues (apparently for the lifetime of the vehicle provided the conditions of the warranty are observed eg servicing). An alternative to this is that the warranty continues for 12000 miles (in my case this will be 4 to 5 years provided that the vehicle is annually serviced on the basis of 3K miles p.a.).
I cannot trace any other provision in my Handbook save that above which restricts the time period of any part of the warranty.

I am not concerned to give legal advice and I do not carry insurance. Obviously prior to my retirement I gained considerable experience in litigation. What I do say is that individual purchasers should read for themselves all documents relating to the warranties with great care.
In my respectful view what has happened is that MMC has dug a hole for itself and kept digging instead of being frank and open and set a clear course to keep customers and prospective customers happy. The damage to the marque caused by the recent course of events is incalculable despite I and others being able to say that in other respects the purchase of a CX Morgan has brought much joy, pride and sense of fulfilment.

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