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Re: CX problem
[Re: IvorMog]
#744376
12/06/22 01:43 PM
12/06/22 01:43 PM
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Joined: Aug 2013
Posts: 15,397 Salisbury, UK
Peter J
Formerly known as Aldermog
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Formerly known as Aldermog
Member of the Inner Circle
Joined: Aug 2013
Posts: 15,397
Salisbury, UK
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I understand that there are UK CX customers stuck on holiday in countries other than their home one. No one seems to have any idea what they should do.
Me, I'd drive home, but many wouldn't.
Peter, 66, 2016 Porsche Boxster S Tarka, 2014 Plus 8....Back on the Road Again!!
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Re: CX problem
[Re: IvorMog]
#744640
15/06/22 07:40 AM
15/06/22 07:40 AM
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Joined: Jan 2013
Posts: 1,082 UK
BuyBritish
Has a lot to Say!
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Has a lot to Say!
Joined: Jan 2013
Posts: 1,082
UK
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Driving home is an option but do realize that insurance is likely invalidated.
Rob Davies Morgan 3 Wheeler 1934 MX Morgan Series 1 1947 Morgan +4 1956 TR4 Morgan +4 2000 T16 Rov
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Re: CX problem
[Re: Peter J]
#744645
15/06/22 08:21 AM
15/06/22 08:21 AM
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Joined: Nov 2018
Posts: 4,840 Northants, UK
TBM
Part of the Furniture
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Part of the Furniture
Joined: Nov 2018
Posts: 4,840
Northants, UK
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I understand that there are UK CX customers stuck on holiday in countries other than their home one. No one seems to have any idea what they should do.
Me, I'd drive home, but many wouldn't.
What have the dealers said when they've been contacted?
1972 4/4 4 seater - 3G Morganeer Too many ratty motorbikes
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Re: CX problem
[Re: BuyBritish]
#744647
15/06/22 08:36 AM
15/06/22 08:36 AM
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Joined: Apr 2008
Posts: 11,066 Gloucestershire, UK
Hamwich
Scruffy Oik
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Scruffy Oik
Member of the Inner Circle
Joined: Apr 2008
Posts: 11,066
Gloucestershire, UK
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Driving home is an option but do realize that insurance is likely invalidated.
I'm not so sure. If one were to contact the insurer and say "Help, I've been instructed not to drive the car and I need to get home" then they would pay for recovery, but if you were on holiday and not in contact with your dealer or MMC how would you know of the recall? To invalidate the policy, the insurance company would have to somehow prove that you knew of the recall and were aware that you had been instructed (not just advised) not to drive the vehicle, and that you had been instructed on how to arrange for return of the vehicle in a safe manner. Otherwise there would an entirely legitimate response of "I knew I had to return the car to my dealer and I was doing just that". If they were a dodgy cheapo insurer they might try to wiggle out of first-party costs, but they'd still honour third-party claims in the event of any accident.
Tim H. 1986 4/4 VVTi Sport, 2002 LR Defender, 2022 Mini Cooper SE
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Re: CX problem
[Re: TBM]
#744682
15/06/22 11:53 AM
15/06/22 11:53 AM
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Joined: Oct 2013
Posts: 6,711 Northamptonshire UK
SBM
Talk Morgan Sage
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Talk Morgan Sage
Joined: Oct 2013
Posts: 6,711
Northamptonshire UK
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I understand that there are UK CX customers stuck on holiday in countries other than their home one. No one seems to have any idea what they should do.
Me, I'd drive home, but many wouldn't.
What have the dealers said when they've been contacted? I think some local recovery into secure storage (receipted..) Hire car organised (receipted) Holiday continues Dealer gets car home at their expense Owner claims for costs. If insurances become involved, they pass issues on to claims administrators, who in turn add profit margins. Owner gets home, maybe even a hire car to the sea side. But as that's out of MMC's control, they will argues costs & owner becomes embroiled, bitter and joins TM to vent anger.. The best idea is to admit you're screwed, leave to dealer instructions. And open a cold beer.
Steve
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Re: CX problem
[Re: IvorMog]
#744685
15/06/22 12:30 PM
15/06/22 12:30 PM
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Joined: Dec 2008
Posts: 20,673 South Yorkshire
DaveW
Roadster Guru
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Roadster Guru
Member of the Inner Circle
Joined: Dec 2008
Posts: 20,673
South Yorkshire
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The bottom line is that people who spend CX money will seek compensation.
Especially when stuck overseas or miles from a dealer.
If the Plus Six had been built with a manual box and spare wheel back in 2019, I may have ignored my own advice, and jumped straight in. I'm so pleased it wasn't, and I didn't!
DaveW '05 Red Roadster S1 '16 Yellow (Not the only) Narrow AR GDI Plus 4
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Re: CX problem
[Re: SBM]
#744688
15/06/22 12:45 PM
15/06/22 12:45 PM
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Joined: Jun 2021
Posts: 1,113 New Forest
Lordofthewings
Has a lot to Say!
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Has a lot to Say!
Joined: Jun 2021
Posts: 1,113
New Forest
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Always good advice, just done that after an hour's tootle/blast through the New Forest. Beer is mainly to celebrate the miracle of the fuel gauge, which suddenly started working again. A case of Major Tom to Earth I suspect. Re the various issues on the CX's: (a) were the worst to happen while you thought you "might as well just drive home", and there was a major prang, if the insurance was invalid surely that it a disqualification issue ? and (b) to help me understand the international dimension, how many of the CX's are living in say Germany, France, USA, Australia...etc, where distances from the customer to the dealer might be a flight away, i.e. an awfully expensive trailer ride.
Peter 2009 3-litre Roadster "Ivor", royal ivory / green
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Re: CX problem
[Re: IvorMog]
#744689
15/06/22 12:51 PM
15/06/22 12:51 PM
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Joined: Oct 2008
Posts: 1,950 Kent
Alan Patterson
Talk Morgan Enthusiast
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Talk Morgan Enthusiast
Joined: Oct 2008
Posts: 1,950
Kent
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We thought long and hard too just recently about moving to a new Plus Four and were very tempted, but decided not to take the plunge. So glad our heads ruled our hearts particularly as we would have been down near the South coast when the news came through and we would have had the hassle of getting the car back home (as did one of our party on the same trip).
Regards Alan AP08 MOG 2016 Plus 4 GDi - Mazda Soul Red Metallic
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Re: CX problem
[Re: Alan Patterson]
#744693
15/06/22 01:25 PM
15/06/22 01:25 PM
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Joined: Nov 2018
Posts: 4,840 Northants, UK
TBM
Part of the Furniture
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Part of the Furniture
Joined: Nov 2018
Posts: 4,840
Northants, UK
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we would have had the hassle of getting the car back home (as did one of our party on the same trip). Just so we get some proper details rather than lots of supposition - what advice did the dealer/MMC give to them at the time (I assume they made contact to get instructions)?
1972 4/4 4 seater - 3G Morganeer Too many ratty motorbikes
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Re: CX problem
[Re: Lordofthewings]
#744694
15/06/22 01:28 PM
15/06/22 01:28 PM
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Joined: Nov 2018
Posts: 4,840 Northants, UK
TBM
Part of the Furniture
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Part of the Furniture
Joined: Nov 2018
Posts: 4,840
Northants, UK
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to help me understand the international dimension, how many of the CX's are living in say Germany, France, USA, Australia...etc, where distances from the customer to the dealer might be a flight away, i.e. an awfully expensive trailer ride. I think the CX has only been available in the UK and Euro zone so far? There is a reasonable dealer network around Europe so not too far I would imagine. ![[Linked Image]](https://tm-img.com/images/2022/06/15/MMC-DEALER.md.jpg)
Last edited by TBM; 15/06/22 01:34 PM. Reason: Dealer Map added
1972 4/4 4 seater - 3G Morganeer Too many ratty motorbikes
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