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Re: Safety Recall - Brakes [Re: Jonathan G] #748155
15/07/22 06:00 PM
15/07/22 06:00 PM
Joined: Jun 2022
Posts: 8
D
DRR Offline
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Joined: Jun 2022
Posts: 8
Originally Posted by Jonathan G
Originally Posted by Derek596
I have just received an email from the factory to say that parts will be shipped to dealers next week. All MMC is offering in compensation is a 3 month extension of warranty, That is incredibly mean and insulting, as it will most probably cost MMC nothing. At the very least it should offer the next service free. No mention of being able to do a one-off drive to our dealerships, so we have to wait ages for transportation. Stupid really as the Civil Aviation Authority often authorises a one-off flight (without passengers) back to base for rectification. Time is now of the essence, so why can we not drive our Morgans to the dealership? Nothing wrong with my brakes.



I agree with you Derek.Christ 3 months extra warranty - big deal! The three months Summer that we will lose is worth far more than 3 months warranty which mine will fall in the months of Dec, Jan and Feb when the car isn't much used anyway. I don't know why I'm surprised to be honest.


Totally agree, my car arrived late October so extension is 3 winter months. Worries me that they have little confidence in their own product.


2019 Plus 4 - Sold
2021 - MY2022 Plus Four
2017 - SLC 300
1968 - Suzuki Cobra T500
Re: Safety Recall - Brakes [Re: Alistair] #748161
15/07/22 06:07 PM
15/07/22 06:07 PM
Joined: Nov 2015
Posts: 5,486
Northern Capital of Cool
CooperMan Offline
Just barreling along
CooperMan  Offline
Just barreling along
Charter Member

Joined: Nov 2015
Posts: 5,486
Northern Capital of Cool
Originally Posted by Alistair
If the failure leads to the inability to use the car for an extended period and they wanted to show good will I would have thought paying for the road tax for an equal duration of the gap might be a start.

I would not turn down the warranty extension at this point.

Agreed, may have considerable value for failed radiators just outside the original period


Jon M
Re: Safety Recall - Brakes [Re: CooperMan] #748164
15/07/22 06:32 PM
15/07/22 06:32 PM
Joined: Aug 2016
Posts: 168
Worcestershire
J
Jonathan G Offline
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Jonathan G  Offline
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J

Joined: Aug 2016
Posts: 168
Worcestershire
I don’t think you can turn it down. That is what you get. My point is what value is it if it’s in the Winter months when it’s hardly being used?


2021 Morgan Plus Four
2012 Morgan Three Wheeler
2020 Land Rover Defender 110
Re: Safety Recall - Brakes [Re: Jonathan G] #748167
15/07/22 06:38 PM
15/07/22 06:38 PM
Joined: Dec 2009
Posts: 31,559
Devonshire
+8Rich Online content
Tricky Dicky
+8Rich  Online Content
Tricky Dicky
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Joined: Dec 2009
Posts: 31,559
Devonshire
I'd be very surprised if they don't take a flexible approach once they have sorted these immediate 2 problems out.

An upgrade to the best quality seats for the early CX adopters would be a good start.

Maybe a few free extras as a goodwill gesture to the new or expectant PATIENT owners.


Regards Richard

1999 Indigo Blue +8
2009 4/4 Sport Green prev
1993 Connaught Green +8 prev





Re: Safety Recall - Brakes [Re: Clipper] #748170
15/07/22 07:32 PM
15/07/22 07:32 PM
Joined: Aug 2016
Posts: 168
Worcestershire
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Jonathan G Offline
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Jonathan G  Offline
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J

Joined: Aug 2016
Posts: 168
Worcestershire
In my experience Morgan don’t give anything away. If they do it’ll be a first.


2021 Morgan Plus Four
2012 Morgan Three Wheeler
2020 Land Rover Defender 110
Re: Safety Recall - Brakes [Re: Clipper] #748178
16/07/22 12:48 AM
16/07/22 12:48 AM
Joined: Oct 2020
Posts: 16
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Prop Man Offline
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Prop Man  Offline
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Joined: Oct 2020
Posts: 16
For the first time I’m glad my Plus Four won’t be built until next year - I’ve been patiently waiting for 18 months and counting since I out my deposit down. Maybe they’ll have this major crap totally sorted and I’ll get a relatively reliable one! I still go in the configurator once every week or so and play with my build. Here I am in the high desert of California near Joshua Tree patiently waiting . . .

Re: Safety Recall - Brakes [Re: Clipper] #748196
16/07/22 08:24 AM
16/07/22 08:24 AM
Joined: Mar 2011
Posts: 277
Nr Watership Down UK
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JMD Offline
Learner Plates Off!
JMD  Offline
Learner Plates Off!
J

Joined: Mar 2011
Posts: 277
Nr Watership Down UK
15% of Plus Six destroyed in (mainly single vehicle?) accidents....that won't do Morgan's claim that most of their historic production is still running....and it could make the early 911 look safe!

Re: Safety Recall - Brakes [Re: Jonathan G] #748201
16/07/22 08:51 AM
16/07/22 08:51 AM
Joined: May 2019
Posts: 496
Hampshire, UK
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IMHO Offline
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Joined: May 2019
Posts: 496
Hampshire, UK
Originally Posted by Jonathan G
In my experience Morgan don’t give anything away. If they do it’ll be a first.


You are so right.

Here’s an example: I paid Morgan £1500 to collect my car and strengthen the lower wishbone connections on my M3W (a known cracking point). It was delivered back and they hadn’t repainted the weld area which was already rusting (where is their QC?). After a discussion I offered to repaint them myself as they refused to collect it again (even though I had paid for this the first time) and they would send the paint they recommend. After two weeks off the road, nothing arrived (they never sent it) so I bought the paint myself. Morgan plain refused to reimburse me the £30 cost of the paint. QED.


M3W Brooklands (2015)
Moody 41 (2013)
Re: Safety Recall - Brakes [Re: IMHO] #748204
16/07/22 09:48 AM
16/07/22 09:48 AM
Joined: Aug 2016
Posts: 168
Worcestershire
J
Jonathan G Offline
L - Learner Plates On
Jonathan G  Offline
L - Learner Plates On
J

Joined: Aug 2016
Posts: 168
Worcestershire
Originally Posted by IMHO
Originally Posted by Jonathan G
In my experience Morgan don’t give anything away. If they do it’ll be a first.


You are so right.

Here’s an example: I paid Morgan £1500 to collect my car and strengthen the lower wishbone connections on my M3W (a known cracking point). It was delivered back and they hadn’t repainted the weld area which was already rusting (where is their QC?). After a discussion I offered to repaint them myself as they refused to collect it again (even though I had paid for this the first time) and they would send the paint they recommend. After two weeks off the road, nothing arrived (they never sent it) so I bought the paint myself. Morgan plain refused to reimburse me the £30 cost of the paint. QED.



I think I can beat that at least for penny pinching. I bought a 12 plate 3 wheeler about 18 months ago. On removing the fuse box cover early last year I realised there was no Fuse Label anywhere to be seen. I contacted them and yes they had some so as I live close I drove in and picked it up from the service department when I was told some early ones didn't have them. The charge was £3.25 plus vat for something that should have been on the car anyway. What good is a fuse box without a diagram telling you what each fuse is? I was told they would put the charge on the service that was already booked in for a few weeks later. I honestly didn't expect them to but hey prestp when I got the bill which was £1,320 plus vat cos other things needed attention it was there - M3W Fuse Label £3.25 plus VAT. So funny to even think Morgan are thinking of, never mind going to be, upgrading anything for free. I hope they do but not a chance is my opinion.


2021 Morgan Plus Four
2012 Morgan Three Wheeler
2020 Land Rover Defender 110
Re: Safety Recall - Brakes [Re: Clipper] #748209
16/07/22 10:50 AM
16/07/22 10:50 AM
Joined: May 2019
Posts: 496
Hampshire, UK
I
IMHO Offline
Learner Plates Off!
IMHO  Offline
Learner Plates Off!
I

Joined: May 2019
Posts: 496
Hampshire, UK
Mind you Jonathan, there is the story of my £15 Porsche key fob replacement …..


Morgan Economics -

Fuse label ( £3.25) = customer satisfaction (priceless)

General Auto Industry Economics -

Every disillusioned customer tells 10 people = We can make 6 million Brits unhappy before it becomes a problem, add in export and it never does!


M3W Brooklands (2015)
Moody 41 (2013)
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