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Re: Safety Recall - Brakes
[Re: Clipper]
#755035
09/09/22 02:38 AM
09/09/22 02:38 AM
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Joined: May 2017
Posts: 1,252 auckland new zealand
waikiore
Has a lot to Say!
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Has a lot to Say!
Joined: May 2017
Posts: 1,252
auckland new zealand
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Whilst agreeing with Julian BB , I would not have thought adding a years warranty would have cost the company that much with such a modern power plant and gearbox.
99 plus 8 indigo
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Re: Safety Recall - Brakes
[Re: Clipper]
#755041
09/09/22 06:53 AM
09/09/22 06:53 AM
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Joined: Mar 2010
Posts: 3,190 Petersfield, Hampshire
Ian Wegg
Moderate or good, occasionally poor
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Moderate or good, occasionally poor
Talk Morgan Addict
Joined: Mar 2010
Posts: 3,190
Petersfield, Hampshire
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My brother-in-law has a 2020 Ferrari which also has brake issues:
"The brake fluid reservoir cap may not vent properly, creating a vacuum inside the brake fluid reservoir, and resulting in a brake fluid leak that may lead to a partial or total loss of brake function. Dealers will replace the brake fluid reservoir cap and update the software to provide a new warning message for low brake fluid, free of charge.”
He only found out when my nephew saw it online, he's heard nothing from either Ferrari or his dealer. Apparently, letters to U.S. customers are being sent at the end of this month.
In comparison, I think Morgan has been remarkably proactive.
1980 Morgan 4/4 4-seater 1932 Austin 7 Chummy
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Re: Safety Recall - Brakes
[Re: DaveW]
#755043
09/09/22 07:00 AM
09/09/22 07:00 AM
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Joined: Jun 2020
Posts: 285
Perry_P_M3W
Learner Plates Off!
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Learner Plates Off!
Joined: Jun 2020
Posts: 285
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Does anybody know how BMW, Mercedes and so on deal with compensation following a no drive recall??
The only experience I have, and its not much, is with the VW diesel debacle and so far, nothing has come of this.
Has anyone tried communicating directly with the MDs of huge companies like this? How did it go? It has been my experience Dave that 99% of the time, contacting an MD results in one of their assistants replying. Most OEMs do not offer a full vehicle extension on warranty but rather on the affected part and with some offering a small token of goodwill. I recall Porsche having a stop sale on 718s with the 4.0 engine with a few resulting in a full engine swap. Warranties were extended on the engine and in some regions a gift voucher for service or parts. Personally, I feel that we/many hold MMC to a higher standard due to how open MMC are with owners and fans. Part of what drew me to Morgan was the fact you got the sense of belonging to the 'family' but in doing so they open up higher expectations, be it justified or not. Just my two cents 
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Re: Safety Recall - Brakes
[Re: Clipper]
#755045
09/09/22 07:06 AM
09/09/22 07:06 AM
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Joined: Aug 2015
Posts: 1,398 Suffolk.
Fox Terrier
Has a lot to Say!
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Has a lot to Say!
Joined: Aug 2015
Posts: 1,398
Suffolk.
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Our Mercedes-based motorhome was off the road for a number of weeks with only 65 miles on the clock. Mercedes customer service were initially dreadful but eventually sorted the problem and gave us a free service as compensation. That was a very expensive vehicle off the road - similar to the price of a new Morgan. Having an expensive vehicle doesn't guarantee good service.
Morgan Plus 4 Brompton M6L Giant TCX Advanced
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Re: Safety Recall - Brakes
[Re: Clipper]
#755049
09/09/22 07:40 AM
09/09/22 07:40 AM
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Joined: Dec 2011
Posts: 472 tervuren belgium
thierry242
Learner Plates Off!
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Learner Plates Off!
Joined: Dec 2011
Posts: 472
tervuren belgium
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I am thinking that Morgan has made a really big step in the build quality of the plus six and plus four. Look closely at the car and it is not so bad . The radiator problem exist since the plus six and untill now they have changed the radiator free of charge . The brake is a part not coming for Morgan and it is fixed by Morgan. Ok three months in summer is not funny but it is done and the car braking is a little better. Now i will enjoy the car even driving in the winter. The price has increased too much , but i suppose the man hours have also increased in uk, and the car is built by hand not by a robot. What is the cost of a complete power train from bmw. What is the cost of the new chassis .And when the car will be sold you will have almost your money back. Yesterday i have washed my car , i am going to the garage only to look at the car , do you do that with your Mercedes,BMW, Peugeot,Audi . When you drive in the street you receive thumbs up , sometimes people asked me if the car could be hired for their mariage. Nobody is jealous of you when you own a morgan ( not sure if it is the case with a porsche,ferrari,etc)
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Re: Safety Recall - Brakes
[Re: Clipper]
#755096
09/09/22 01:30 PM
09/09/22 01:30 PM
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Joined: Nov 2010
Posts: 685 Bergisches Land (near Cologne)
Jens
Talk Morgan Regular
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Talk Morgan Regular
Joined: Nov 2010
Posts: 685
Bergisches Land (near Cologne)
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Julian, Morgan isn´t any longer a small family-run company. Now Morgan is owned by a multi-million dollar investment company. You can now also set the standards there, like at other big corporations.
Last edited by Jens; 09/09/22 01:34 PM.
2003 Morgan 4/4 2-seater
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Re: Safety Recall - Brakes
[Re: Clipper]
#755124
09/09/22 07:23 PM
09/09/22 07:23 PM
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Joined: Jun 2015
Posts: 1,334 North Somerset, UK
Deejay
Has a lot to Say!
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Has a lot to Say!
Joined: Jun 2015
Posts: 1,334
North Somerset, UK
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IMHO: The only step MMC appear to have taken into the “big boy” league is to inflate to “big boy” prices! Proper pre production testing would surely have ironed out all the issues that have since arisen. However, the Super3 is now so long in coming, maybe they have learned a lesson and are trying to get it right first time. As for investment value, I still see 20 and 30 year old Morgans for sale at prices greater than they were new; sadly, many early CX models seem to be offered at up to £20k less than new! Annual “ MY” updates will only serve to make earlier models less desirable.
Doug
2011 +4 in Rich Maroon 1972 750 “ComDom” sprinter 1958 Triton 650 1992 Triumph Trophy 900
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