Talk Morgan Forums Morgan Sports Cars Morgan Three Wheeler & Super 3 Kuryakyn Air Cleaner brackets from MorganCustom

Bought a ton of stuff from Emil - never had an issue and his support has been outstanding.

I’ve bought a few items from Emil as well and agree with kankeL.

As i understand it he offered the money he paid Custom Morgan for the part but refused it saying he wanted money for the shipping too. The shipping was done through a third party and out of Custom Morgans hands and the purchaser requested USPS against Custom Morgans advice to use DHL Freight services. The purchaser made payment for shipping to the shipping service and not through Custom Morgan so there is where his rant should be going, with the shipper. Like how in the world did the package, a small item, end up in Indonesia?

I am sure Emil of Custom Morgan will gladly refund his money that was paid to him for the part so why does this fellow not accept it? Demanding money that was never paid to him is rather out of line in my opinion.

I have had thousands of dollars go out to Morgan Custom and all has been dealt with promptly and honorably. The products he produces are top notch.

I am not sure why people continue to discuss it here - Emil never goes to this forum and has no chance to reply. Im sure he would absolutely deal with this if you call him. We have one guy in the US making custom accessories for the m3w, not a good idea to start bashing him behind his back. Every M3W owner I know was treated extremely well by Emil.

My reply repeated....

Agreed. PM me your PayPal info and I will personally refund you. I apologize for your own personal issue but this might make it right. Worth it to keep Emil building amazing upgrades and modifications. He works directly with S&S so it is engineered right. Kankel is right he never goes on any M3W site I am aware of anymore. He builds these products for his own M3W then offers them at very little markup to the rest of us.

Our US Postal system became a shambles, COVID & bitter Politics came into play. The alternative shippers then became buried in deliveries due to this. If the shipper lists you as the injured party, the loss claim has to be filed by you. I don't disagree with Emil on this part. I run a business too that has "Lost" many items in the near past.

I have purchased thousands of dollars in upgrades from Emil...100% perfect in every way. Sometimes his suppliers are backed up/can't deliver but he has let me know of the delays. Once he upgraded his own product and sent me the upgrade at his cost. Personally, having spoken to him many times on the phone, I believe that his gruff attitude may not come across well until you get to know him. Emails have zero tone so they can be misinterpreted on both sides.

Ditto and nothing but a glowing reference for Emil and his products. I'm a very happy, satisfied repeat customer.

As I said, I have no dog in that fight. I was out a road king tour bag AND the shipping when the USPS lost it. Thankfully it finally was delivered. I agree, politics have f''d up the USPS.

BTW I recently had to reply because a patient filed a complaint with the state medical board.... do you know, I have a horrible bed side manner, I came across angry, I did not care..... what I told the patient was "NO".

Good for you standing up for your time honored convictions👍

I agree with all the positive comments on Emil. Emil would give you the shirt off his back. You can also send me your PayPal and I will cover the lost shipping and you can put this all behind you. Sorry you got off on the wrong foot but Emil is a stand up guy!

Ken