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Glitch
by BobtheTrain - 18/07/25 05:47 PM
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Forums34
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Aug 24th, 2023
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Joined: Aug 2011
Posts: 7,553 Likes: 88
Talk Morgan Guru
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OP
Talk Morgan Guru
Joined: Aug 2011
Posts: 7,553 Likes: 88 |
I have been with Headley Insurance for nearly 20 years, and they’ve always been excellent, However, today I received my renewal notice. My renewal date is tomorrow! Quick panic and I’m now in the process of sorting it out. I had received no earlier correspondence. Bud 4/4 - Stanley 
Bud
4/4 "Stanley"
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Joined: Jul 2007
Posts: 26,746 Likes: 419
Member of the Inner Circle
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Member of the Inner Circle
Joined: Jul 2007
Posts: 26,746 Likes: 419 |
Ouch. I understand they are under new management
JohnV6
2022 CX Plus Four
2025 MG ZS EV aka Trigger
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Joined: Mar 2010
Posts: 3,581 Likes: 85
Moderate or good, occasionally poor Talk Morgan Addict
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Moderate or good, occasionally poor Talk Morgan Addict
Joined: Mar 2010
Posts: 3,581 Likes: 85 |
There's lots of recent chat about Headley in this topic: Insurance? Does mine seem excessive?
2011 Morgan 4/4
1932 Austin 7 Chummy
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Joined: Mar 2009
Posts: 11,220 Likes: 159
Smile, it confuses them Member of the Inner Circle
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Smile, it confuses them Member of the Inner Circle
Joined: Mar 2009
Posts: 11,220 Likes: 159 |
A common technique in subscription programs is to give the customer zero warning which makes it harder to get competitive quotes and so forces him/her into default renewal. We will see this across more and more things as economic pressure bites and companies become more cut throat in their internal decisions about how to keep customers. A-Plan have become the same for our home stuff. NFU now sees me more often.
Sad.
Everyone loves a Morgan. Even me, unless it's broken again.
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Joined: Aug 2013
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Formerly known as Aldermog Member of the Inner Circle
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Formerly known as Aldermog Member of the Inner Circle
Joined: Aug 2013
Posts: 15,794 Likes: 14 |
Gott and Wynne sent me a renewal notice on 25 June for the 25th July, and the premium is a few quid less. So the Plus 8 stays with them for another year.
Even if I can't drive it.
Peter,
66, 2016 Porsche Boxster S
No longer driving Tarka, the 2014 Plus 8...
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Joined: Jun 2015
Posts: 1,950 Likes: 40
Talk Morgan Enthusiast
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Talk Morgan Enthusiast
Joined: Jun 2015
Posts: 1,950 Likes: 40 |
At least you get a renewal notice…I didn’t and rather than waste my life on hold, I contacted G & W…instant response and 5% cheaper for me.
Doug
2011 Plus 4 in Rich Maroon
1972 750 “ComDom” sprinter
1958 Triton 650
1992 Triumph Trophy 900
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Joined: Oct 2008
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Talk Morgan Expert
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Talk Morgan Expert
Joined: Oct 2008
Posts: 2,054 Likes: 18 |
I have been with Headley Insurance for nearly 20 years, and they’ve always been excellent, However, today I received my renewal notice. My renewal date is tomorrow! Quick panic and I’m now in the process of sorting it out. I had received no earlier correspondence. Bud 4/4 - Stanley Mine is due on Saturday.... so should I expect my renewal notice tomorrow? I've had no response to my phone calls so have already switched to G&W.
Regards
Alan
AP08 MOG
2016 Plus 4 GDi - Mazda Soul Red Metallic
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Joined: Aug 2011
Posts: 7,553 Likes: 88
Talk Morgan Guru
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OP
Talk Morgan Guru
Joined: Aug 2011
Posts: 7,553 Likes: 88 |
Update. I phoned Gott and Wynn, who apologised profusely, but would not have been able to sort my insurance in time (today). But lovely people to talk to. 🏴 Eventually I received an email confirmation from Headley that I had paid and was covered. I think that Gott and Wynn will get my business in future. Headley are struggling to deal with their workload. Bud 4/4 - Stanley
Bud
4/4 "Stanley"
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Joined: Mar 2009
Posts: 11,220 Likes: 159
Smile, it confuses them Member of the Inner Circle
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Smile, it confuses them Member of the Inner Circle
Joined: Mar 2009
Posts: 11,220 Likes: 159 |
I believe that there is an option to cancel with insurance.
I am aware of a friend who suffered a last minute "thank you for your continued custom we have rolled over for another twelve months and you premium has gone up 9%" let it roll over then cancelled two days later having sorted his replacement.
Or if you ask to cancel they have to make a repayment to you.
It might be worth asking.
Everyone loves a Morgan. Even me, unless it's broken again.
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Joined: Nov 2015
Posts: 7,891 Likes: 241
Just barreling along Talk Morgan Guru
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Just barreling along Talk Morgan Guru
Joined: Nov 2015
Posts: 7,891 Likes: 241 |
I believe that there is an option to cancel with insurance.
I am aware of a friend who suffered a last minute "thank you for your continued custom we have rolled over for another twelve months and you premium has gone up 9%" let it roll over then cancelled two days later having sorted his replacement.
Or if you ask to cancel they have to make a repayment to you.
It might be worth asking. I don't think insurance renewals fall under the statutory 'cooling off period' which is why companies abuse the timely reminder
Jon M
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