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Joined: Jul 2007
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Salty Sea Dog
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Mike,

We're never bored with camera here!! smile
Pleased to hear things are being sorted.

Cheers,


Graham (G4FUJ)

Sold L44FOR 4/4 Giallo Fly
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Pleased to hear possible good news. I have never been to BHM, but they have helped me source parts (of trivial value) and to get them to me with enthusiam.

Great service!


Richard
1976 4/4 4 Seater
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Just Getting Started
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Bought my Car from BHM can only say good things.

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Originally Posted By MikeMTW
An update!

The problem appears to have been caused by a faultly rectifier.

I'm hoping to collect the car on Saturday, although this is not confirmed 100% yet, I am starting to get excited again!

I must say that I was pleasently supprised by the amount of care that Brands Hatch Motors have shown over a car that was not sold by them. Despite a fully booked workshop, they have managed to fit my car in.

Both SGT and BHM have worked together to resolve this issue, and its great to see that the Morgan 'community' feeling I am getting seems to extend to its dealers as well!

And then I've also had contact from forum members who I've never met, offering help! So thanks to everyone!

Please expect to be bored to tears with photo's of my car, in different places!


Excellent news.... I was at BHM the other day and saw your M3W being worked on. It's a very smart looking motor.

I purchased my Roadster from BHM, they went beyond the extra mile to get me behind the wheel of a Morgan - quite a contrast to the levels of service from various 'prestige' garages I've bought exotica from in the past. I guess being privately owned they focus on the customer much more and actually care about them. Unheard of these days!

Perhaps it's a Morgan thing. There's a definite warmth and trust from other owners I've spoken with.

Group hug anyone?

Kidding. smile


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MikeMTW Offline OP
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Originally Posted By MikeMTW
An update!

The problem appears to have been caused by a faultly rectifier.

I'm hoping to collect the car on Saturday, although this is not confirmed 100% yet, I am starting to get excited again!

I must say that I was pleasently supprised by the amount of care that Brands Hatch Motors have shown over a car that was not sold by them. Despite a fully booked workshop, they have managed to fit my car in.

Both SGT and BHM have worked together to resolve this issue, and its great to see that the Morgan 'community' feeling I am getting seems to extend to its dealers as well!

And then I've also had contact from forum members who I've never met, offering help! So thanks to everyone!

Please expect to be bored to tears with photo's of my car, in different places!


BHM have called me, it wasn't the rectifier.... I am hoping to find out more on Monday tumbleweed

MikeMTW #108732 19/10/12 08:02 AM
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MikeMTW Offline OP
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No sign of the car yet. It is currently back at the Morgan Factory which I guess is the best place for it. I'm hoping I may see the car next week, or at least before Xmas:) I got a big apology from them, and I certainly got the feeling that Morgan cared about my woes...

I did get a letter from the dealer principle, hoping I was happy with my car, and asking if I be kind enough to fill in their questionaire... I will be honest that sent me over the edge!

On a positive note, I am really looking forward to driving the car again!

MikeMTW #108735 19/10/12 08:22 AM
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How massively frustrating.......


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Neilda #108791 19/10/12 03:11 PM
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MikeMTW Offline OP
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Originally Posted By Neilda
How massively frustrating.......


Frustrated no, disappointed yes banghead

MikeMTW #108802 19/10/12 04:48 PM
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In the USA this would fall under the Lemon Law I imagine..... Shame they can't simply offer you a new car.


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Neilda #108804 19/10/12 04:55 PM
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Gone to Porsche
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Cant do that, they are allowed 3 attempts to fix it before he can demand a new one.


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