Talk Morgan Forums Morgan Sports Cars Morgan Three Wheeler & Super 3 Cracked and bent chassis .

Even if Grockle was still an owner these checks would not be applicable to his car as the problems are only on pre 2014 cars.

Both these issues were addressed by the time the 2014 specification changes were implemented, so MMC knew there was a problem. Sadly this did not solve the problem for all those pre 2014 spec owners and Morgan made no attempt to fix these safety related faults, until now.

hbatts, This is a tough one as you may be spending significant money and still not have the problem fixed. What will you do if, like RedThree you go through three chassis?

Chassis cracking or failing is a well known problem, certainly to Morgan and once again raises the issue of “Fit for Purpose” and obligations of a supplier when a product fails under consumer law.

Have you contacted Consumer Authorities in your country to establish your rights and options particularly in relation to returning and repairing defective goods?

Attached are some extracts from our own Australian Consumer Law – interesting

Replacements and refunds

You can ask for a replacement or refund if the problem with the product is major.

Replaced products must be of an identical type to the product originally supplied. Refunds should be the same amount you have already paid, provided in the same form as your original payment.

The business may take into account how much time has passed since you bought the product considering the following factors:

• type of product
• how a consumer is likely to use the product
• the length of time for which it is reasonable for the product to be used
• the amount of use it could reasonably be expected to tolerate before the failure becomes noticeable.

What is a major problem?

A product or good has a major problem when:

• it has a problem that would have stopped someone from buying it if they’d known about it
• it is unsafe
• it is significantly different from the sample or description
• it doesn’t do what the business said it would, or what you asked for and can’t easily be fixed.

Returning the product

You are entitled to return a product if you believe that there is a problem. You are generally responsible for returning the product if it can be posted or easily returned. You are entitled to recover reasonable postage or transportation costs from the business if the product is confirmed to have a problem, so keep your receipts.

When a product is too large, too heavy or too difficult to remove, the business is responsible for paying the shipping costs or collecting the product within a reasonable time of being notified of the problem.

If the product is found not to have a problem, you may be required to pay the transport or inspection costs. An estimate of these costs should be provided to you before the product is collected, and the costs must not be inflated in an attempt to deter you from pursuing your claims

Good Morning Mark

Thank you for your response to my latest post but as I understand it (please forgive me if I am wrong), your answers to the questions from OZ 4/4 were related purely to the original cracking problems that first appeared in 2014.
I was one of the people that was offered and had fitted (free of charge) the bolted-in chassis brace and I am very grateful for that.

As you are no doubt aware there are a couple of other possibly dangerous problems that have only come to light recently and are featured in other posts. (I know this is a post drift but I think it is relevant).

These are:-
a) Cracks close to the lower front wishbone mounting point (and in some cases the lug is breaking away from the chassis). These were discovered in June this year and my car was one of the 5 that were originally found to have this problem. Mark Baldwin reacted very well and our cars were repaired with new modified lugs welded on at the factory.
The factory must have thought that the cracks could be dangerous because Mark requested that on no account should we drive them until they were repaired.

b) There have been 2 cases recently of the old original style brake pedal (with the M3W cutouts) having a weld failure where the master cylinder actuating lever is attached to the spindle.
If this occurs, it results in a total inability to apply the brakes. I would consider this to be fairly dangerous.

In respect to the points (a and b) mentioned above, what would your response be to the original questions put to you by OZ 4/4?

I am sorry if your time is taken up answering these posts but it would not be needed if these problems had not come to light.

Even given these problems I get a great deal of pleasure from driving my M3W.

An excellent post OZ.

Manufacturers have got to provide a product which is fit for purpose.

Thanks Neil

Let’s hope this is resolved with out the involvement of the authorities.

Not sure I would like to be a small UK car manufacturer forced to cross swords with European or American consumer (and maybe automotive) regulators in a post Brexit environment.

Seems like a sure-fire recipe for a very bloody nose!

Let's hope this works for Luca