My experience with this company
I ordered a tool tray for my 3.7 Roadster, explicit for a 3.7 Roadster because of the modification.
After several weeks of waiting I received the tool tray. But not the tray I have ordered but a tray for a 4/4 or a Plus 4 without the modification.
I contacted Kevin they they have sent the wrong tray. I got back a short e-mail. I have got a drawing and everything would OK. The drawing was hand made and the outer dimension was OK.
So I wrote back that I have orderer a tray for a 3.7 Roadster and what we can do, because this was not my fault. I have ordered the right tool tray, I have payed it but you send me the wrong tray. I also made the proposal, that if anyone in Germany orders a tray for a Plus 4 I can send him my tray and they should send me the right tray. NO ANSWER ANYMORE. I heard nothing again from Kevin.
Sorry to say that but for me this company has absolutely no reliability and no customer relationship. I am absolutely upset about their policy.
For me I would never do any business with them. This was the worst experience in the last time I have made.
If anyone needs a tool tray for a Plus 4 or a 4/4 absolutely new, especially in Germany or Austria he can send me a PM. You can have it for the self costs.
Last edited by chrivi; 09/05/15 05:01 PM.
