I think accusations of incompetence are possibly a little unfair, I'm sure all the people at MMC are doing their best in the circumstances.

I get the impression that it's the systems and processes that could maybe benefit from review, I wonder if the same attention is paid to the efficient flow of information through the organisation as is paid to the flow of materiel?

We see an awful lot of business intelligence failures generated by some pretty trivial issues like poor email handling, and in many organisations employees are given no support or training in effective information exploitation. To this outsider, MMC looks sometimes likes it's operating at CMM level 0 (i.e. depending on individual heroics) in this regard.

Getting the right information to the right people, at the right time, in the right format is one of those disciplines that is a great deal harder to achieve than it appears.

Last edited by Hamwich; 30/12/15 09:39 AM.

Tim H.
1986 4/4 VVTi Sport, 2002 LR Defender, 2022 Mini Cooper SE