When you purchase a product from a retailer you have a contract with them. You do not normally have a claim against the manufacturer unless you have been supplied a manufacturers guarantee with the product.
That isn't legally correct or wasn't when I was still working. I cannot remember the details but I do know that the engineering company I worked for had some legal liability in some circumstances right the way through to the end customer. I suspect it was related to hidden ( is not visible to careful inspection) safety related failures. For example internal metal faults in a suspension arm. Brought in by the EU I believe.
P.S. found it! Law came in 85 Google EU product liability. And whatever Morgan try to say, it doesn't stop at 12 months.
