I am not sure why people continue to discuss it here - Emil never goes to this forum and has no chance to reply. Im sure he would absolutely deal with this if you call him. We have one guy in the US making custom accessories for the m3w, not a good idea to start bashing him behind his back. Every M3W owner I know was treated extremely well by Emil.
My reply repeated....
Agreed. PM me your PayPal info and I will personally refund you. I apologize for your own personal issue but this might make it right. Worth it to keep Emil building amazing upgrades and modifications. He works directly with S&S so it is engineered right. Kankel is right he never goes on any M3W site I am aware of anymore. He builds these products for his own M3W then offers them at very little markup to the rest of us.
Our US Postal system became a shambles, COVID & bitter Politics came into play. The alternative shippers then became buried in deliveries due to this. If the shipper lists you as the injured party, the loss claim has to be filed by you. I don't disagree with Emil on this part. I run a business too that has "Lost" many items in the near past.
I have purchased thousands of dollars in upgrades from Emil...100% perfect in every way. Sometimes his suppliers are backed up/can't deliver but he has let me know of the delays. Once he upgraded his own product and sent me the upgrade at his cost. Personally, having spoken to him many times on the phone, I believe that his gruff attitude may not come across well until you get to know him. Emails have zero tone so they can be misinterpreted on both sides.
