My son's situation is a bit "Catch 22". He has never received the V5C. To request a new one you have to supply the VIN number, which he doesn't have because the car was written off and scrapped. He can't notify the DVLA online that it's scrapped because you need the 15 digit number from the V5, which he can't get.
We have written a letter to the DVLA explaining all this and hopefully they will sort it out. I checked the registration online yesterday and found that the car was given a new MOT last week! My son had spun off the road last December in heavy rain, ploughing across a verge and hitting a tree. Amusingly the MOT has one advisory: "underside covered in mud".
