When I spend a few days in England a week before christmas I also visited BHM. Had had a few mailcontacts with Sarah and she told me I was welcome if I had time.
As you all has said the first thing that happened I was offered coffee or tea (chose coffee) and than I had a long chat with Keith who showed me the premises. We talked about his participation with his black Morgan in "The owners pride" where he seems to have been rather successful. It was a very bad weather so I did not think of drive any of their cars.
I understand why most of you are very impressed by their approach and it also seemd that those guys understand what it means to show the right attitude when meeting people and potential customers. If the potential customer do not buy today he or she shurely will consider it when it is time.
Thanks Sarah and Keith for a nice afternoon.
Ken in Sweden
