I just bought a strimmer advetised on YouTube and it isn't at all what I expected. I emailed the given address on the ad 3 times and still haven't got a reply. They stated returns must be posted within 14 days of receipt. I also filled out an online form from the company asking for a refund but again, no reply. Zero customer service, the company is Couameder, based in China, so it looks like I'm stuck with the thing.
