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Wales
by Joske Vermeule, September 1
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Forums39
Topics49,912
Posts838,163
Members9,635
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Most Online1,063
Jun 14th, 2026
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Joined: Dec 2011
Posts: 69
Just Getting Started
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Just Getting Started
Joined: Dec 2011
Posts: 69 |
My experience with this company
I ordered a tool tray for my 3.7 Roadster, explicit for a 3.7 Roadster because of the modification.
After several weeks of waiting I received the tool tray. But not the tray I have ordered but a tray for a 4/4 or a Plus 4 without the modification.
I contacted Kevin they they have sent the wrong tray. I got back a short e-mail. I have got a drawing and everything would OK. The drawing was hand made and the outer dimension was OK.
So I wrote back that I have orderer a tray for a 3.7 Roadster and what we can do, because this was not my fault. I have ordered the right tool tray, I have payed it but you send me the wrong tray. I also made the proposal, that if anyone in Germany orders a tray for a Plus 4 I can send him my tray and they should send me the right tray. NO ANSWER ANYMORE. I heard nothing again from Kevin.
Sorry to say that but for me this company has absolutely no reliability and no customer relationship. I am absolutely upset about their policy.
For me I would never do any business with them. This was the worst experience in the last time I have made.
If anyone needs a tool tray for a Plus 4 or a 4/4 absolutely new, especially in Germany or Austria he can send me a PM. You can have it for the self costs.
Last edited by chrivi; 09/05/15 05:01 PM.
Christoph
Roadster 3.7 - 2014
silver matt
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Joined: Jul 2007
Posts: 27,848 Likes: 765
Member of the Inner Circle
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Member of the Inner Circle
Joined: Jul 2007
Posts: 27,848 Likes: 765 |
Sorry to hear that. It took me a few calls & some weeks to get mine but it fitted & works well. Try calling it seems to help
JohnV6
2022 CX Plus Four
2025 Renault Scenic Alpine etech "Yvette"
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Joined: May 2009
Posts: 3,727
Green & Grown Up Talk Morgan Addict
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OP
Green & Grown Up Talk Morgan Addict
Joined: May 2009
Posts: 3,727 |
For me I would never do any business with them. This was the worst experience in the last time I have made.
Christoph,
I am very sorry that you have had this bad experience and been let down by receiving an 'unmodified' version of the tray.
By way of some explanation, This product is a design for a recent Roadster / +4 made by an owner and fabricated by a small industrial welding company who knows nothing about Morgans.
They have moved their factory and have new phone numbers, which I was not aware of until last week.
The original designer has been ill following a Stroke so all lines of communication were broken.
Development of any new or modified version of the original design would always be difficult without either the car or some detailed drawings to follow as indicated in my piece on Page 1.
As 'The Messenger' here, I can only apologise and hope that you can either find a buyer for your tray or maybe a local Aluminium Fabricator who could modify it for you.
Frank
Last edited by Frank 4x4; 11/05/15 12:47 PM.
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Joined: Dec 2011
Posts: 69
Just Getting Started
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Just Getting Started
Joined: Dec 2011
Posts: 69 |
Frank
Thank you. I understand but for me it was really frustrating to get no information.
Last edited by chrivi; 11/05/15 12:47 PM.
Christoph
Roadster 3.7 - 2014
silver matt
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Joined: May 2008
Posts: 1,103 Likes: 2
Has a lot to Say!
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Has a lot to Say!
Joined: May 2008
Posts: 1,103 Likes: 2 |
Hi Christoph,
I hear your frustration. Today I finally received mine after some time of waiting and can only say that it fits perfect. I appreciate that this doesn't help but send me your email address by PM and I will circulate it to the Le Mans 62 boys as there are some in Germany for sure. Can you check the size though first (the overall width/length and the internal width/length).
Keith
Car 54 - 'Le Mans 62' 4/4 Supersport
OxMog Member (and associated with CranMog and SwanMog)
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