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#441653 08/04/17 12:17 PM
Joined: Mar 2009
Posts: 11,535
Likes: 321
Smile, it confuses them
Member of the Inner Circle
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Smile, it confuses them
Member of the Inner Circle
Joined: Mar 2009
Posts: 11,535
Likes: 321
As I grow older I become more cynical. So it becomes more important to highlight when someone does something really well and I would like to nominate Borghi based on my recent visit.

We are taking the Coupe on a canter around Europe. As we entered Italy we had a nasty noise and the AirCon became less useful than normal. Based on the comments from the forum (thank you TM, Ale and others for making us aware of them) we called Borghi and got an instant yes we can help you. No hesitation or concern.

We arrived a few hours later and they had the car apart and resolved by 10am the next morning. They did a few extra things to add to the effectiveness of the A/Con. They even had the replacement compressor in stock which surprised me.

Friendly, flexible and clearly extremely knowledgeable. A great little business which I wish all dealers of all marks could match.

I even got to meet Alessandro and the pico-Bugatti.

Grazie Molto


Everyone loves a Morgan. Even me, unless it's broken again.
Alistair #441660 08/04/17 12:41 PM
Joined: Sep 2009
Posts: 7,435
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Talk Morgan Guru
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Talk Morgan Guru
Joined: Sep 2009
Posts: 7,435
Likes: 122
I love it when positive statements show the happyness of a consumer and not only the negative experiences were highlighted (which otherwise is a must to warn others).


'14 4/4 graphite grey
Heinz #441677 08/04/17 02:32 PM
Joined: Sep 2011
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Very pleased to hear this.

Luigi Borghi is always busy but a genuinely nice guy and the mechanic Vincenzo is very knowledgeable. Luigi's sister Francesca is always very nice too and speaks good English and French.


Peter

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Alistair #441682 08/04/17 03:29 PM
Joined: Aug 2009
Posts: 638
D
dmh Offline
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D
Joined: Aug 2009
Posts: 638
We have just ordered his badge bar and two fog lights - Luigi has offered very helpful advice throughout.


David H
Alistair #441731 08/04/17 09:14 PM
Joined: Jun 2014
Posts: 11,616
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Wave & smile... It's a Morgan
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Wave & smile... It's a Morgan
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Examples of great customer service are always very nice to hear about


2008 XXVII Platform, Bugatti Blue Roadster 4 Seater
Alistair #441732 08/04/17 09:20 PM
Joined: Nov 2011
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Talk Morgan Guru
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Talk Morgan Guru
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Well done Borghi


A Morgan Identified Fastidious Owner...
2011 4/4 Bespoke, 1981 Delorean, Auburn Boat Tail
Alistair #443484 17/04/17 11:42 AM
Joined: Nov 2013
Posts: 82
R
Just Getting Started
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Just Getting Started
R
Joined: Nov 2013
Posts: 82
Luigi is a great person! If I ever can afford a new Plus 8 HE will be allowed to add his dashboard to that one as well. I believe the Borghi dashboard was one of the main things why my former Plus 8 2013 sold within the first day of advertisement on mobile.de!

Rho8 #443501 17/04/17 02:09 PM
Joined: Sep 2011
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Originally Posted By Rho8
Luigi is a great person! If I ever can afford a new Plus 8 HE will be allowed to add his dashboard to that one as well. I believe the Borghi dashboard was one of the main things why my former Plus 8 2013 sold within the first day of advertisement on mobile.de!

Borghi happens to have one for sale now with only 10,500km
http://morganautomobili.it/morgan-occasione.html

Morgan Plus 8 4.8 Luglio 2013

Km. 10,500
BMW N62 4.800 cc 270 Kw, Euro 5B
Colore carrozzeria: Sport Green
Interni in pelle: Muirhead Aztec Yellow
Capotte: Green Mohair
Accessori: Cruscotto e finiture interno in radica di Noce, paraurti stile Le Mans, fendinebbia Lucas, portabagagli e valigia su misura, Italy Pack e molto altro ancora.







Peter

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