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#743281 30/05/22 05:40 PM
Joined: Sep 2010
Posts: 1,511
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Talk Morgan Enthusiast
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Talk Morgan Enthusiast
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Joined: Sep 2010
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Likes: 21
An Elderly friend of mine driving her Volvo had a puncture in Knutsford she thinks she caught a large rock sticking out of country lane.
She phoned Green Flag and explained what happened the operator who she thought was very rude told her it was classed as an accident and should contact her insurance !
She explained that in the terms and conditions it says punctures and damage to sidewalls. But he was adamant it was classed as an accident.
Luck I know a small garage in Knutsford who send two mechanics out to drive the car back slowly to the garage and take her home.As they would have to order the tyre in and there is no spare in modern cars !
After complaining to Green Flag they still insisted it is classed as an accident and an insurance claim!
They sent her a goodwill cheque of £50.
So remember if you clip a rock never admit it!

Joined: Mar 2010
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Moderate or good, occasionally poor
Talk Morgan Addict
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Talk Morgan Addict
Joined: Mar 2010
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I have called out the R.A.C. in identical circumstances and not had a problem.


2011 Morgan 4/4
1932 Austin 7 Chummy
Joined: Jun 2015
Posts: 2,094
Likes: 75
Talk Morgan Expert
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Talk Morgan Expert
Joined: Jun 2015
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Maybe it depends on whether you have “breakdown cover” or full blown AA or RAC cover.
A puncture might count as a breakdown but as soon as you admit you clobbered a stone, it becomes an accident. Green flag do make a mention that they will recover you after an accident but will charge! As always, it pays to read the T & Cs before buying.


Doug
2011 Plus 4 in Rich Maroon

1972 750 “ComDom” sprinter
1958 Triton 650
1992 Triumph Trophy 900
Joined: Sep 2010
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She had premium cover ! The message is don’t say you clipped a kerb or rock !

Joined: May 2010
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Needs to Get Out More!
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Needs to Get Out More!
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Was any consideration made for the age/vulnerability of the person?


Plus Four MY23 Furka Rouge
sospan #743446 01/06/22 02:37 PM
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Originally Posted by sospan
Was any consideration made for the age/vulnerability of the person?


In the premium or the response?

Joined: Sep 2010
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Talk Morgan Enthusiast
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Not interested in the age of person or sex ! If she had been on a dark country lane think she would be in a right state as she lost her husband last year and feels insecure.


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