Yep, I discovered one of my exhaust bobbins broken the other day, due to the brackets not being aligned, the bobbin was effectively pulling the 'silencer' down and into position, and gave up the unequal struggle. I replaced it with what I hope is a stronger bobbin and spaced it accordingly, so that there was no strain on it, a job that the assembler should have done in the factory.
I agree that some form of factory recognition and dissemination of information of known faults would be reassuring, as it is, we just blunder from one pretty serious fault to another. Maybe that is something that Simon or Andy could liaise with the factory about? I appreciate the danger of litigation if an admission is made, but I think that is something that the factory will have to take a view on, vis a vis keeping owners happy and in the picture - or have they? Maybe that is why there is no communication?