Don't forget a response over the factory shutdown period may be delayed ? I must admit I have had a few issues during my ownership but Steve and others at the factory have always tried to be as accommodating as possible.
It is not as if they can hide behind a cast of thousands.
I figure they just have a serious workload issue.
I know that at times I have heard a little exhaustion on some voices as they have tried to gets things done for me.
Don't begin to think there is a gap and it needs to become combative. Often speaking to them and finding out what is going on is far better.
