I must say that I feel rather uncomfortable about the forum being used to name and shame dealers.
I rather agree, the dealers I would suggest in most cases do their best to care for their customers and do their best for them, after all it is in their best interests to do so. If they do not then they will not retain customer base. It should also be remembered that they are sometimes the middle man between the customer and the manufacturer, this can lead to difficult and an unclear position, which leads the customer to believe it is the dealer that is not fixing the issue when actually the manufacturer is the bottleneck. There have been various examples of this sited on the forum in the past.
