I bought my car in August 2013.
3 days after I bought the car, the engine failed and it was unusable for 7 weeks because Morgan didn't have the parts available.
Recently, a few days after the standard two year warranty expired I had several problems with the car. To my mind, the warranty should be extended by the period of time that the car was unusable and waiting for repairs. However, my dealer says this is not standard practice and they have contacted Morgan but it has been several weeks and they have not had any answer.
Does anyone else have experience with this sort of situation? Where the warranty was or was not extended for the time the car was unusable?
Hope you have better luck than me. My car spent 13 weeks off the road in the first year for rectification of manufacturing defects. I thought, like you, that a warranty extension would be a perfectly reasonable gesture of goodwill, after all it would cost nothing provided the car lived up to the promised craftsmanship MMC prides itself on. I was directed to Mark Evans who blamed the dealer for the problems and challenged me on the fact that the car had been off the road for that amount of time. I responded with the actual dates during which the car had been off-the road. I never got a response, despite several follow-up e-mails and phone calls. I love my car and fortunately it has been 100% reliable since, but Mark Evans' approach to customer care is a joke.
