Originally Posted By aerofrog
We just got our car back from the factory after its 3rd service there. We have not gone through the dealer as the water coolant leak was still under guarantee and still needed to be fixed. So not having the experience of a service outside of the factory, I am very dissapointed with the quality of the service and work done at MMC for six hundred and fifty pounds. scared Being French I do not know what to expect with regard to price and quality in England and would like some feedback on your experiences. confused2

Thanks Aerofrog


OK I am English (of sorts) & I know what to expect with regard to price and quality. Now what I do hope is that some mistake has been made. I took my car into my local dealer for an oil and filter change and a levels and general check due to the impending Austria trip. The car is deposited at just after 9am and picked up at approx 12noon. The service manager says "I havent done an invoice yet but you know me, just leave your card details and I will send on the invoice" Well as this was Thursday and nothing received I checked my bank account only to find a GBP510 mad2 charge been deducted from my account :cussing:

No service bear in mind, just oil and filter and a quick check.

I certainly hope a mistake has been made (SM was not in a good mood BTW) otherwise a serious moan (and more) may be on the cards.

So maybe not just the factory.

BtG

Cheers

BtG