I’ve only had awful experiences with Yodel
I try to avoid them as much as possible and if I find out the the company I’m using to sell the product used Yodel, I try and find alternatives
They once tried to deliver about £1,500 of goods I’d ordered to a house at the other side of the village and I only managed to intercept it quite by chance
DPD are by far the slickest and Royal Mail are great round me too