Hi Gerry,

don't worry I'm sure Gerwyn isn't (too?) upset. He has his views and won't be shy of posting them (as do I

)
I think most if not all will have an opinion based upon their own experience. I personally have used two franchised dealers, one gave me abominable service (though now under new ownership) and the other indifferent. As such, when I get the great service I get from the factory I'm delighted and will crow about it.
On the other hand, I really wish I lived near RPM (or more accurately had RPM round the corner from me) or had a similarly keen, modern enthusiastic helpful dealership. I would use them immediately. Until then however, I rely upon the factory and Miller Motors (non franchised but Morgan enthusiasts and TM members). Distance is an issue however.
There are of course plenty of others who receive good service from other establishments, I can only judge and really comment on my own experience. However IMHO if I lived within a reasonable distance from the place and people who actually built my car, it would be my automatic choice.