Aaaaawwwww ruddy heck Peter! That ain’t nice. Hurt them Peter, hurt them. Make them cry like babies. We will all help!!!!! I’ll borrow some shoulder pads to look really ‘ard and put a tattoo transfer on my arm (weedy though it may be).
Joking aside I would be pretty hacked off at the selfishness of people. I know it’s only a material thing but....
Feel the frustration even though you are v calm. Admittedly I am pretty ggggrrrry anyway having been let down for the last two week by a tradesman from our village who broke our toilet, never apologised and then never turned up to fix it last night when he promised. Anyway, enough about me....
Good luck with the repair Peter
HB