+1 agree with Roger - most likely cambelt or fuelpump.
Two easy checks - the cambelt cover comes off with 4 allen bolts and if the cambelt is OK then whip the plugs out and if its the fuelpump they will be dry.
Not sure why Alan mentioned broken bevel box as that wouldn't prevent the engine starting.
The S&S can take a while to fire up even when everything's OK. It's worth switching off the headlights and cranking the engine for a good 20-30 seconds rather than in short bursts.
Fingers crossed the support team have it fixed soon..
