I called Eurotunnel after this tip was posted in the Malvern Arms.
Eurotunnel will give a credit voucher if pressed. They will try to get you to move the booking to within 1 year of when the original booking was made, in my instance my Albert Ball booking was made in January, or transfer the booking to someone else to use. After telling them neither was an option they said because of the special circumstances of Coronavirus they can issue a credit voucher for the full amount, the voucher must be used to book within one year of issue but the booking can be for as far ahead as you can book so effectively all of 2021.
Great tip Rog
I've just phoned Eurotunnel and my credit note is in progress.
They need a reason and I simply explained it was a trip to commemorate a WW1 pilot's anniversary and they were quite happy with that.
