In these days when there is so much doom and gloom and lots of reports of sub-standard service, I would like to cheer you up with my experience today.
Yesterday at about mid day I ordered a new pair of running shoes from Up & Running. This morning they were delivered by Parcel Force before 11am. In with the shoes was a tube of energy gel and a note thanking me for supporting the shop in these difficult times.
That is what I consider to be excellent service.
