We have an ongoing issue. Despite having a local sorting office less than half a mile away we never get post before 16:30 on a weekday despite the post office saying they deliver by 15:30. Might seem unimportant but when it’s letters asking for confirmation of hospital treatments and the hospital admin go gone at 16:00 it does cause some upset!
The biggest problem is the standard of the mail that’s delivered, whenever it’s raining we get mush delivered. I have photographed and sent copies of magazines with pages soaked and turned to pulp and the post office response (took 6 weeks) was they would ‘speak to’ the postman. 2 months later I emailed them I photograph of the postman putting a fistful of Deliveries onto the floor in the pouring rain whilst he stood talking on his phone, again a long wait and nothing done. I tried to speak to someone in authority, no one available, when I threatened to go to the press with the photos they responded to this by saying how sorry they were but it was ‘operationally beyond their control’ in other words ‘we can’t be arsed’......
The sooner they go bust the better, 75% of what they deliver is unsolicited dross anyway.
BR
Colin
