How it should work.
Brand new car (300 miles old) breaks down (overheating) on a bank holiday weekend. Recovered under cover back to BHM who run it staight into workshop and provide usual mug of tea "we'll see if we can fix it, or arrange a taxi for you to get home; it's our responsibility".
Fault found - fan cable connector has come apart as loom too tight. refixed, wiring adjusted, connector clipped together as well - tested, spilt water & antifreeze cleaned off and area re-polished and we were back on the road again.
Faults can happen, it is how they are resolved that counts. I can only guess how that could have turned out with a mainstream marque and dealership, and am getting to really appreciate the advantages of dealing with fanatics rather than drones...
