Last week I purchased an outside light via the John Lewis website. The following day the light went into their Black Friday sale reduced by over £15. I knew they had a price promise (Never Knowingly Undersold) so this morning I completed their on-line refund form claiming back the difference. Within a matter of hours I received a confirmation email saying that the refund would be with me within 5 days. How's that for a quick turnaround?
