There's an awful lot of “checking” and very little spannering for the money. And…my big gripe (and not just with MMC), most customers have to pay VAT so why advertise prices without?
The Annual / 10,000 mile service at Krazy Horse was 4hr 15 mins labour including the cam belt change. The report comprises 63 line items including a before and after road-test, and valet.