Everyone seems to focus on cost of insurance, what about service and results after a claim? Sometimes you get what you pay for.
I am with LV £220 a year for a 2017 Plus 4 with full business use 10k miles per year. Had to do a claim earlier this year with 3rd party having admitted fault but their insurance company refusing to speak to me. I handed it over to LV, we had a 1 minute conversation as to where to get it repaired & they agreed that I could send it to Techniques without any argument.
I understand that the initial estimate with photos was refused by LV, they sent an assessor to my home to inspect the car & having viewed it he immediately changed his mind & approved it.
As the 3rd party had admitted liability LV didn't take any excess from me.
All in all I couldn't really fault LVs handling of the claim.
