I often get patronised at my VW Dealer...........
But one of the receptionist is a rather attractive blonde.....
Everything starts at £40 "investigation".
Like when MrsW's Polo had a slightly sticky gearchange across the gate. When I booked it in, that's how I described it.
When I got there it had become "difficulty selecting gears"
"That's not what I said" I said..........
"Well it will be £40 to dismantle the centre console......
And if that doesn't do it.... if it's a gearbox out job it will be expensive"
"Yeh, right"......was in my thought bubble.
"Ok just leabve it then" I said.
When I got home, a few minutes and a squirt of aerosol chain lube fixed it.
They just don't get customer service.
BUT - it's a good dealer so I go back. Yes I could do it myself, but at my age?
And when my mates diesel BM blew up, the only reason BM paid most of the bill was the FBMWSH..........