My MIL is on end of life care & hasn't long to go. She can barely talk & can't move due to Parkinsons.
She used to get her prescriptions from Pharmacy 2U but stopped when she went into the care home.
I tried unsubscribing her from them but they keep sending emails as she hasn't ordered new prescriptions, this of course really upsets my wife who is monitoring her email as she has power of attorney.
So today I tried online to close the account. To do that she has to phone them & that is the only way to close it. I have sent them a very pointed email.
We had the same with Talk Talk it seems nearly impossible to cancel / close things these days.