Despite the hideously annoying Kevin Bacon TV ads, we are with EE. Twice this year our broadband/landline went down, at least a week each time to sort it. First time, the "engineer" suggested we had woodlice in the junction box at our house -- was he winding us up ??? Second time, the fault was traced to a major subterranean fault in the town. Openreach sent a sub-contracted engineer who found some disconnected wires somewhere in the spaghetti. £9.27 a day compensation slightly helped improve my mood, but generally I'm not impressed.
