Here are a couple more pictures. I’m not a mechanic but it looks like the spring is not tight. I see about a quarter of an inch separation from the main body. When you say preload, is this what we are talking about? It’s hard to see but it looks like a similar situation at the top.
Richard
Yes I would agree. The second image you posted with above confirms there is no static preload on the main spring and likely no 20mm spacer fitted. The preload is achieved by the threaded collars you can see at top of spring, two so they can lock together and hold position. Note also Dave W's comment regarding the damper blade still being present although unnecessary after fitting the steering bearing supplied in SSL kit.
If you compare with the picture posted by Peter you will see the thread above the deployed collars and also the presence of 20mm spacer between stub axle and rebound spring (low ride height option). Another picture here of my Roadster suspension stripped down during kingpin replacement. The locking collars are clearly visible. Note rebound spring and spacer are hidden by protective cover.
![[Linked Image]](https://i.ibb.co/3m50GSfC/IMG-20240126-080620.jpg)
If you're still unsure read the fitting instructions, which your fitter clearly hasn't, and all will become clear.
