Hi Clemens,
I checked the rails for straightness and found the topmost rail is very slightly bowed down. Being a woodworker, I do have very reliable straight edge tools. There is approximately a 1/16" "dip" in the middle of the top rail. I tried to spread the rails apart with a spreader tool that I configured and it works but when I remove the tool, the top rail returns to its bent position. My rack is powder coated so I'm afraid to apply heat to the rail. And even if I succeed in unbending the rail, When I add luggage it will probably just bend further down and pinch the sidescreens. I can't mess with trying to claim who done it, everyone involved including the shipping people. will point the finger at someone else. Not worth the time and trouble.
