Talk Morgan Forums Morgan Sports Cars Morgan Three Wheeler & Super 3 Bespoke sportscar or hastily put together kit car?

Thanks, I've still get two gear knobs from my old S2000 in the garage and no I don't have a fetish the 1st one turned up and was scratched so they kindly sent me out another and I put the original one back on it when it was sold.

Cheers

I was always taught a happy customer tells one person, an unhappy one tells ten.......

I can confirm they tell more than ten...

Only the fastidious ones

I was just about to delete my post. A little too punchy perhaps - bit late now

Krod please have him drop me an email at:

gchronowski@gmail.com

I think I'd be very interested.

5) If you can’t get a response that makes sense get professional advice and/or an inspection. There are plenty of automotive engineers who know what is expected and the law.

OZ This was the stage I got to with my 4/4 Sport i.e. about to get an independent Engineers report on the repeated failure of windscreens.
Luckily a TM'er intervened on my behalf and the problem was fixed permanently at MMC expense by my local dealer.

I thought your full post excellent and fair. I have been a Morgan devotee from 1971 but realism is a thing nobody should hide from.
Long live the Brand

Bit of a gruelller reading this thread, but the conflict between modern day quality expectectations and the problems faced by a low volume manufacturer with a minimal R &D budget is a recurring theme on TM that clearly polarises opinion.

We have to manage our expectations compared to volume manufacturers, but it seems to me where MMC are missing a trick is failing to capitalise on the goodwill and feedback from owners.

We dont expect them to spend millions designing gear knobs or wing mirrors, but maybe what they should be doing is actively seeking feedback from a valuable free resource - us.

We are not BMW owners who can simply buy an Audi next time if we are not satisfied with our M3,

We all want MMC to succeed and improve on our favourite marque.

Where a possible design flaw or poorly engineered component is identified, why can't the factory recognise and act upon this on an ongoing basis.

There will be some cost in making improvements, but the cost of alienating new customers by ignoring easily remedied niggles or faults is surely greater.

Is it not possible to filter and collate genuine quality issues or sensible improvement recommendations by TM owners that could be fed to and considered by MMC?

If they deem it appropriate, maybe the moderators who have a line to MMC management might be willing to ask if the appropriate MMC manager might like to receive this information.

Thank you 4/4 sportsfun and pleased to hear your windscreen has been fixed. Perhaps you should put that down as a win for TM!







(who was that masked rider...?)