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Well said Paul - and thats the right conclusion IMHO. I have had issues with my M3W - BUT the factory have been great at fixing the problems and apart from the "pinking" issue the car is now better than ever. I did start to despair at one stage - but thought about how much I was enjoying having and driving it - and the "fix" journey I have been on. Determination overcame my negative feelings - especially when I challenged myself to think about not having my M3W in the garage - that was the clincher!!So on we go!! Will post up my "one year report" soon - almost there!! laugh2

Cheers


Neil

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Originally Posted By PaulJ
There is no-one else to complain to, the factory seems to have adopted a policy of silence on these matters, sadly, so what else can folk do but discuss them here?


Your contract is with the supplying dealer, why not "complain" to them?

Having read the content on this site I have not witnessed anyone suggesting those who believe they have a genuine concern should not attempt to resolve it. What I have interpreted is people questioning what posting on a net forum will accomplish and why those, who are unhappy, are not in dialogue with the dealership in question to come to a satisfactory conclusion.

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Some posters (Alastair) have asked that I remove the personal information from the link I've posted.

Please be aware that I DID NOT post or upload the above letter, the letter is posted, along with a few others from MMC, on the Fat Cat Motorsports website, and I have absolutely no association with them, or control over what they have chosen to make available on the internet.

I really like the dog with the goggles BTW rofl

Going to raise the issue of a bump steer fix with my dealer today...considering that he's asking for a check!

I do think "NorthernMorgan" does have a good point about the "vintage" design of the M3W, but I think it's an issue of degree. Some people find the car undrivable beacuse of bump steer, while others just note it as a "feature". Most of this probably has to do with the quality of the local roads. If you hit the same deep pothole every time, and the wheel is jerked out of your hand every time, you start to notice.


Last edited by Crowbar; 16/09/13 03:31 PM.

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Originally Posted By Trevor

Your contract is with the supplying dealer, why not "complain" to them?


And with that, we're back to the notion of "anything bad to say? Keep it to yourself." Seriously, if all you people want is colour questions, I can't see the point of a forum to begin with. I thought this was Talk Morgan forum, not a Praise Morgan forum. I'm sorry, but if we were to live by your rules, there would be no forum whatsoever.

Case in point: The bump steer has been raised by several, even directly to MMC, and until recently, everyone was kept completely in the dark. Your argument amounts to: Until Morgan by their own will or through pressure of dealers fixes something, mum's the word.

Seriously, this is 2013, and you guys are on the internet, on a forum for debate, not just praise. It's like being on Mac forum with 13 year old fanboys who can't seem to comprehend that everything is a compromise, and that even if we like a given product, that doesn't mean it's flawless, that corners hasn't been cut, or that it can't be improved upon - especially when some of the flaws have been added along the way.

Last edited by AQM; 16/09/13 03:29 PM. Reason: Clarification
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Trevor, you mention that my contract is with the supplying dealer, so why don't I complain to them.

Sadly, even the dealers do not always have as much informtion from the factory as they would like, and something as fundamental as the suspension design would certainly be beyond the ken of even the most enthusiastic of dealers.

I do know for sure that people from the factory do read this site, they certainly appear to know who I am, so if this is a way of getting our grievances over to them, then so be it, I just wish they would be a bit more proactive and communicative.


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Its interesting how there is a calm constructive debate about suspension in the classic section yet here some people don't like it .


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HJP, you are quite right, and that is interesting isn't it? Maybe it has to do with expectations, maybe it has to do with the fact that many Three Wheeler owners are new to the Morgan family, and maybe aren't as tolerant as they might be if more background info. was known or maybe it's because the Three Wheeler was a brand new concept, it should have been designed correctly from the start. [Actually, the problem was that it wasn't a new design, it was an Ace first, then certain things were changed, like the position of the steering rack and of course the engine and transmision, but others were left as they were].



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Originally Posted By PaulJ
Trevor, you mention that my contract is with the supplying dealer, so why don't I complain to them.

Sadly, even the dealers do not always have as much informtion from the factory as they would like, and something as fundamental as the suspension design would certainly be beyond the ken of even the most enthusiastic of dealers.

I do know for sure that people from the factory do read this site, they certainly appear to know who I am, so if this is a way of getting our grievances over to them, then so be it, I just wish they would be a bit more proactive and communicative.


Thank you Paul. Unlike AQM you are able to answer a question without choosing to resort to baiting.

You say that your dealer does not have as much information as the factory does but I still believe the initial responsibility belongs with them. You seem to be badly effected and thus I would be inclined to give your vehicle back to them and ask them to find a solution for you. That was the basis of my question and I am wondering why you have not chosen this course of action?

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My internet connection crapped out. It was my intention to add this to the above post:

It funny how it's more or less the same people who whine about people being too negative(or outright ask for people to take "complaints" elsewhere), and people who also can't see any reason to modify or even thinking about modifying a Morgan, as one refered to it as "attempting to make a GT racer out of the M3W" (i.e. for attempting to fix the bump steer), and another refered to changing the suspension as attempting to "make a Mercedes SLK" (out of a four wheeler, if I recall correctly). Both of those are insane misrepresentations of what was actually attempted.


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Originally Posted By Trevor

Thank you Paul. Unlike AQM you are able to answer a question without choosing to resort to baiting.

You are obviously confusing "baiting" with being fed up with people trying to limit what can be said, and how it can be said - to the extent that they argue that no problems should be posted about, because a problem should be between the person in question and their dealer.

Or, perhaps, it's "baiting" when calling you and others out on their arguments, and show what the effect would be if we all heeded them?

Excellent job doh

Remember, no matter what problem you have in the future, keep it to yourself and your dealer. No talk of modifying or fixing anything, and no asking for help. Just like you want everyone else to act.

Last edited by AQM; 16/09/13 03:49 PM.
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