Talk Morgan Forums Morgan Sports Cars Morgan Three Wheeler & Super 3 This really bothers me...

"The bump steer is as real as a kick in the crotch and on my roads, most of which are truly terrible due to Hurricane Irene as well as frost heaves, can be deadly. I went on a long drive Sunday and generally had a ball but I would hit an obstacle that was unavoidable and safety became a real issue. If I hit something with my left tire, it tried to send me off the road. If the right, then it tried to send me into opposing traffic!"

This from an email that I sent to my dealer. I am taking this approach as regards complaining about a safety issue that should be dealt with as soon as possible. In my letter I voiced my concerns as well as quoting from this site and supplying links. I believe in ammunition!

I am going to continue to drive BlueBelle through October until the snows fly. Would love to have this sorted before the winter is over! The thought of not having this car in my garage is. just. unbearable.

"you are able to answer a question without choosing to resort to baiting".
I do try to most of the time, but I understand why some are more direct with their posts.

I think the point really is that, if the factory want to do something about it, they will, if not, they won't and no amount of handing the car back will sort it. As it happens I did return my car to the factory for its' 1000 miles service and they promised to set it up so that the bumpsteer issues weren't issues any longer. So I took a day off and trailered it up from Somerset, left it with them all week and went back to collect it at the end of the week. What they had done was to steal my Suplex dampers [my car was an early one] and instead leave me with a pair of Spax. At the time, not knowing any better, I thought it was part of the upgrade, at my request, they changed the lower wishbones and charged me £60 for the pleasure, although the wishbones were free, and assured me that it would steer as well as the car that Autocar tested. Sadly it did not, it was no better, no worse admittedly, and frankly the whole thing was a waste of time. Hence I feel I have given the factory a chance, and I would now rather sort out the problem myself, with the help of others of course, because suspension geometry is a very complex subject. Several others here have also done the same thing, and I supsect for similar reason.

I feel very frustrated by the lack of help or recognition by the factory, and as this is the first car I have had from Morgan, I don't really know if this is par for the course or unusual because it is a new model, however, over the years I have had a lot to do with Caterham, an even smaller company, and have always found everyone I dealt with there to be more than helpful in all the dealings I had with them. That is my main comparison, as I can't compare MMC with a BMW main dealer or a Toyota dealer for example, but even they are not able to answer all the questions.

To be perfectly honest, whilst I am tempted by a 4 wheeler in my dotage, if this is typical of the service I could expect, I'm not sure I would have the patience to deal with it, hence my post elsewhere about the advantages between new and s/h cars.

AQM you look for monsters where there are none and stifle conversation by being a bully. You can type your rhetoric for others to read but as of now you are on my ignore list so I will have the pleasure of not being able to see your obnoxious rants.

Ah, yes, opposing people who themselves want to stifle conversation to the point where any and all problems should be excluded from the forum is "bullying".



Yes, anything to ignore the reality of one's own stupid argumentation. I'm amazed you haven't put most of the people on this forum on ignore, considering they talk about problems, modificiations, and are not constant praise or colour questions. And putting together an argument is not "rhetoric" in the sense you seem to think. It would be funny watching you do your little dance all in order to avoid thinking about this, if only it wasn't so stupid and would result in a dead forum if we were to follow your "suggestions".

Apologies for 2+2=6 crowbar. Will check more carefully in future. No offence meant. I work in computer things so tend to try and avoid people falling into trouble just out of good practice.

No worries Alistair - and no offense taken...I do that kind of stuff constantly!

I do agree though that in general less is more when it comes to displaying personal info without someone's consent.

cheers!

Apologies too as I echoed the remarks about removing details.

I've been lurking in the shadows for some time reading all this with great interest as I'm a bit over 200 in the 'expressions of interest' list in Australia, so probably 2 years plus before a firm order would see delivery.
Whether I would place an order or not depends on what guarantees Morgan Aust. can give that the suspension problems will be rectified and of course that goes back to MMC.
It would be a mistake for MMC to think that this issue will not be negative for their sales.

Good one Trevor!

The real problem is that I'm so eagerly waiting for my car to be delivered, that I'm wasting time here on TM wringing my hands like an old lady

Once the car gets here I'll be too busy driving to post long winded musings. As an explaination - I've often enjoyed a few of your fine Scottish peat infused elixirs before posting here at TM...does it all make sense now?

Cheers!

I've been reading through all the M3W posts, especially those where "suspension" is mentioned.

First, let me be clear: I don't own a M3W, but a Roadster. I've driven/ridden a lot of bikes and a couple of 3 wheelers, one a Guzzi based replica and the other, briefly, a M3W.

I feel the key issue here is expectation versus reality. I'd be interested to know the previous ownership background of all those that are not happy with the M3W or are concerned as past experience colours expectation.

When buying a Morgan I was moving from a modern motorcycle and a Mercedes SLK. I wanted an open car that gave me the same vintage bike experience as the New Triumph Bonneville, introduced in 2001, has given bike riders. It is a vintage ride using utterly reliable modern mechanical components. I sold the last Bonnie in 2005 as the ride was making my neck/arm painful, now I realize the first signs of a disc problem that has slowly got worse.
The SLK was a great, but soulless car with an appallingly hard ride. So my expectation of the Morgan's capabilities was coloured by my past and my desires.

Yes, I've modified the Morgan to make it ride and handle the way I like it, not because there is anything wrong with the basics. Morgan offer a finished product that cannot suit everyone and there are a raft of after market providers to help owners make the changes they want.

It is interesting that exactly the same happened with the New Triumph Bonneville. By 2004 there were a large number of after market suppliers offering upgrades: I was one of them (Jenks Bolts, now under different ownership). There are a number of very active Forums for New Bonneville Owners and there are a small minority who are really unhappy with ride and brakes. Almost all came from a modern sports bike ride and their expectation was not met by what was delivered.

Morgan is unique: they make vehicles that aim to provide a vintage experience but without the need to endure vintage electro-mechanical service levels. The "prince of darkness" has been banished from Morgans (Lucas Electrics for those who aren't old enough to know) and the cars are 1000% better for it.

Morgan also has a very limited R&D capability, they make what they make according to their plans and try very hard to please customers. It must never be forgotten that, unlike a large part of the Auto Industry they are profitable and not saddled by layers of debt. Possibly uniquely they have traded since 1909 without a break. Even Triumph Motorcycles didn't manage that, there was a break between the end of the "Cooperative" and John Bloor taking over.

Bottom line: Morgan cannot ever meet all potential and actual owners expectations and for those disappointed by their purchase and unable to change it to match their expectations the only solution is to move on. Sorry.