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Joined: Nov 2012
Posts: 214
L - Learner Plates On
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L - Learner Plates On
Joined: Nov 2012
Posts: 214
This post is to just publicly thank Mark Evans, his team and Brands Hatch Morgan.

Who all went the extra mile to sort out my compensator, the third suffering from terminal death rattle!

Sarah from BHM was straight on the phone to the factory, and following a whirlwind of activity in arranging the delivery of the car to the factory; Mark and his team turned it round in a couple of days despite being really busy. They even came in over the Easter holidays to install the new Centa drive unit and to allow me to collect my car today whilst the factory is shut down.

Well done to all involved, it is much appreciated.

Steve Hope (SH02MOG)

Joined: Dec 2008
Posts: 22,366
Likes: 354
Roadster Guru
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Roadster Guru
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You're very lucky to be close to BHM Steve - I wish we were closer!


DaveW
'05 Red Roadster S1
'16 Yellow (Not the only) Narrow AR GDI Plus 4
Joined: Nov 2012
Posts: 214
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Could not wish for better, and the Breakfast club meetings are a brilliant idea.

Joined: Dec 2008
Posts: 22,366
Likes: 354
Roadster Guru
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Roadster Guru
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I intend to do a breakfast club, but for the next one we will be in Scotland........................


DaveW
'05 Red Roadster S1
'16 Yellow (Not the only) Narrow AR GDI Plus 4
Joined: Oct 2013
Posts: 1,642
Talk Morgan Enthusiast
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Talk Morgan Enthusiast
Joined: Oct 2013
Posts: 1,642
That's great news, it's always good to know the ones that matter do care when we're in trouble! thumbs


2010 Morgan +4
Me racing it: http://youtu.be/CQgT2vMLEUo
2014 M3W Brooklands
To be raced
Joined: Oct 2013
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S
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Talk Morgan Sage
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Talk Morgan Sage
S
Joined: Oct 2013
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Always great to hear about positive stories & happy endings, well done everyone involved.


Steve
Joined: Aug 2013
Posts: 5,210
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Posts: 5,210
That is exceptional customer service and obviously understanding of the previous issues.


Roger

Mogless in Cheshire. Ex -2011 4/4 Sport

https://thecourtyardcheshire.com/
Joined: Feb 2012
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Great a good news story, well done Mark Evans and his team.


Martin (Deano)
Joined: Dec 2009
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Tricky Dicky
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Tricky Dicky
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What a great post Steve.
Sounds like you had a lot of history there, but what an outstanding bit of customer service.

Wishing you many more silent - well relatively speaking miles thumbs

Last edited by 4/4sportsfun; 23/04/14 07:05 PM.

2009 4/4 Sport Henrietta
1999 Indigo Blue +8
2009 4/4 Sport Green prev
1993 Con Green +8 prev





Joined: Jan 2012
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Great to hear.


Richard
1976 4/4 4 Seater
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