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Joined: Sep 2011
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Member of the Inner Circle
Joined: Sep 2011
Posts: 14,723 Likes: 149 |
I agree 100% I find it quite objectionable and will never return to an establishment that has that practice. I also never add tips to the credit card payment but give something the waiter in cash, but only if the service and the food is good.
I blame the Americans for starting the idea that large tips should be paid. My brother, who has become more American than someone born there, lauds the system as he says it guarantees good service.
PS. You won't find me at Le Gavroche in any case. I don't believe any meal is worth £212 plus "service charge" no matter how good the food or the service.
Last edited by Gambalunga; 16/12/16 11:06 PM. Reason: PS
Peter
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Joined: Jun 2014
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Wave & smile... It's a Morgan Member of the Inner Circle
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Wave & smile... It's a Morgan Member of the Inner Circle
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I can't condone paying chefs lower than the minimum wage if the hours they work and the pay is imposed but I still have absolutely no problem at all in the service charge being treated as general revenue if front of house staff are paid well for their professionalism I've never expected service staff to directly benefit from a service charge added to a bill other than it adding to the general revenue and helping a restaurant to pay decent fixed wages whether a restaurant is busy or quiet Tips are different
2008 XXVII Platform, Bugatti Blue Roadster 4 Seater
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Joined: Apr 2014
Posts: 5,181 Likes: 2
Charter Member
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Charter Member
Joined: Apr 2014
Posts: 5,181 Likes: 2 |
I agree 100% I find it quite objectionable and will never return to an establishment that has that practice. I also never add tips to the credit card payment but give something the waiter in cash, but only if the service and the food is good.
I blame the Americans for starting the idea that large tips should be paid. My brother, who has become more American than someone born there, lauds the system as he says it guarantees good service.
PS. You won't find me at Le Gavroche in any case. I don't believe any meal is worth £212 plus "service charge" no matter how good the food or the service. hear, hear.
.+8 Now gone for a 1800 4/4. Duratec in bright yellow.
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Joined: Jan 2012
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Gone to Porsche Part of the Furniture
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Gone to Porsche Part of the Furniture
Joined: Jan 2012
Posts: 4,328 |
I always give a Tip to the Waiter/Waitress after a good meal
Last week it was
"" Dont eat yellow Snow""
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Joined: Dec 2009
Posts: 35,776 Likes: 468
Tricky Dicky Member of the Inner Circle
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Tricky Dicky Member of the Inner Circle
Joined: Dec 2009
Posts: 35,776 Likes: 468 |
I agree 100% I find it quite objectionable and will never return to an establishment that has that practice. I also never add tips to the credit card payment but give something the waiter in cash, but only if the service and the food is good.
I blame the Americans for starting the idea that large tips should be paid. My brother, who has become more American than someone born there, lauds the system as he says it guarantees good service.
PS. You won't find me at Le Gavroche in any case. I don't believe any meal is worth £212 plus "service charge" no matter how good the food or the service. hear, hear. It's bordering on the obscene to charge and or be prepared to pay this kind of money. We always tip if the service is good even for a breakfast when the occasion arises. Back on thread, yes Giles I think you would have a good many signatories on here.
2009 4/4 Henrietta 1999 Indigo Blue +8 2009 4/4 Sport Green prev 1993 Connaught Green +8 prev
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Joined: Mar 2012
Posts: 4,491 Likes: 65
Part of the Furniture
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Part of the Furniture
Joined: Mar 2012
Posts: 4,491 Likes: 65 |
On a slightish thread drift, the American cruise lines encounter the same problems when operating out of Southampton and other none US areas that dont have a "compulsory" tipping culture. I tend to pay the daily tipping rate, but there is invariably a long queue of people at guest services on the first day of the cruise requesting a removal of the $13 pp per day gratuity. 
2021 Lapis Blue Plus 6  You know it makes sense!  2016 Carmine Red 991.2 C4S
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Joined: Oct 2014
Posts: 5,016 Likes: 3
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Charter Member
Joined: Oct 2014
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Why to pay a service charge in a restaurant? Isn't it part of the deal that a restaurant SERVES food? Tipping is something different.
Hannes once: Green M3W; 2013 now: Red 4/4 Sport; 2011 and some practical cars for use in real life
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Joined: Jan 2007
Posts: 3,425 Likes: 26
Talk Morgan Addict
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Talk Morgan Addict
Joined: Jan 2007
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The American Cruise lines are just appalling -- I spent a week on a Princess Lines boat and they pay their(mostly far eastern) staff a pittance and expect the customer to supplement this by their $13 per day bit. Whereas they say this is shared with the staff, the staff member I spoke to on Princess Lines said the majority goes to the senior people and the service staff see very little. They move the staff around frequently so they don't get organised to do anything about it.
I will NEVER darken their door again!!
Robbie 2021 Plus Four -- Helga 211-WX-1433
"Fettlebodge"--A chief of the PaddyMogs
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Joined: Aug 2015
Posts: 1,543 Likes: 34
Talk Morgan Enthusiast
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Talk Morgan Enthusiast
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Tip the person. There's some great staff out there working really hard for poor wages.
Morgan Plus 4 Royal Enfield Classic 350 Brompton M6L Giant TCX Advanced
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Joined: Jan 2009
Posts: 5,880 Likes: 20
Charter Member
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Charter Member
Joined: Jan 2009
Posts: 5,880 Likes: 20 |
The Vulcan thread brought up the subject of greed. If we're going to talk about that, how do we all feel about Michel Roux Jr. ?
I've never been happy with the whole business of a unilaterally applied "service charge". A tip should be an expression of a customer's satisfaction with the service provided. When the gratuity is just taken without the client's say-so, regardless of how good or bad their dining experience has been, it's already a bit tasty IMHO. To then fail to pass the charge on to the staff I consider to be borderline fraud; the customer is being charged for something that has not been delivered. It's made even worse when many of those employees are (illegally) not even being paid the basic wage (as is the case at le Gavroche).
I think it's time for a campaign against these service charges. I never, ever, add a tip to a credit card payment as I'm pretty sure that the staff will never see it; I always pay tips in cash, preferably directly to the waiter. This is a far from simple issue and certainly is country dependant. Its some time since I regularly visited the USA but when I last did, you always tipped because that was the whole of the wage that the waiter was getting. Here in the UK I never tip - staff are paid at least the minimum wage and I expect the outfit to be run to give a good level of service as standard. SWMBO is not so tight / more easily embarrassed and so always tips 10%. Never on a credit card since there is no mechanism by which that can get to a particular waiter so whats the point of tipping. Then there is the question of sharing of tips. Do you know if that happens in a particular restaurant and if not what about the dish washer not to mention the maitre d etc? As for a standard sevice charge I always assume thats simply a way of altering the mix between variable and fixed income on a bill, and nothing to do with the waiting staff. But in the end, ask yourself why you should tip at a restaurant. Do you tip at the garage? Or Tesco? Or the bank? And why are the waiting staff worth tipping but not the chef?
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