Talk Morgan Forums Morgan Sports Cars Classic Morgans (pre-CX) Back to my roots for the last of the line!

After finding my now previous Garage getting a bit salty on repair prices i decided to give an old friend a go at looking after our 13 vehicle fleet, first job in an M.O.T and a brake wire sensor change, invoice £76.00 which i found reasonable until he hit me with a 3% Visa charge or a 38p Debt charge depending on what card i chose to use.

mmmmmmmmmmm

Unfortunately the CC surcharge is becoming all too common now.

Yes CC charges have been with us for some time - but not Debit cards.

When I had my business we were charged 1.5% for CC transactions but Zero for Debits by the Bank /Card Machine/Paypal.

Its really mealy mouthed to charge a customer 3% IMO

After all Retailers do not!

Great car. Have fun!

I would have cancelled the order when thy charged me £1000,- for an early spec change. MMC is wellknown not to stick to promised delivery dates and for poor delivery quality so they should be very careful not to stretch their customers goodwill too much.

I didn’t receive anything in writing from MMC. The order process is very much in the hands of the dealership and it would appear the Factory see it as their fault. Mention was made of charges for changes when initially discussing specification but as these were made immediately I naively didn’t see it as a problem. I would reiterate that I place no blame with BHM for what happened.
When I purchased my 2013 4/4 I made a colour change once I received a paint chip from the Factory and this was after the specification had been submitted. This was not a problem.
What annoys me is being told by MMC in the first instance that changes could not be made under any circumstances, when they clearly could and would if a price was paid, then not having my letters to the Chairman and Managing Director (particularly as his association with company is a long one) answered. This tells me I am not valued as a customer.
Yes at the end of the day I know only have myself to blame, so if you’re considering a new purchase, unless you’ve got bottomless financial pockets do get it right first time!
And thanks to all for the kind comments about our Last of the Line!

Right at the moment MMC can still sell their cars but continuing poor quality, communications issues, rising prices, and the change away from the personal relationship with owners must be starting to make an impact. Issues such as this one can only damage sales.

I love my car and have no regrets about buying it or the modifications that I have made, but I doubt very much that I would buy another.

it's for all of this reason, i haven't buy the roadster i want, i have approach Mark two time the reply i got made me stay away i love my current Mog, if one day i found in second hand exactly the one i want i buy it otherwise i stay where i am actually. Maybe it's having good years sell give them big head (maybe too much).

But for sure acting like this they loose lot of sales