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Wales
by Joske Vermeule, September 1
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Forums39
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Most Online1,063
Jun 14th, 2026
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Joined: Jun 2014
Posts: 11,616 Likes: 43
Wave & smile... It's a Morgan Member of the Inner Circle
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OP
Wave & smile... It's a Morgan Member of the Inner Circle
Joined: Jun 2014
Posts: 11,616 Likes: 43 |
The Morgan Motor Company
Dear Mr Baldwin
It is with great regret that I find I have to take time out of my busy working schedule (yes I can imagine you are shocked that a Morgan owner is still of a working age) to write this serious letter of complaint
I understand from fellow Morgan owning friends that a letter has been sent in error to Morgan owners all over the country inviting them to take up a service of their Morgan in Malvern while enjoying a full spectacular Morgan factory experience ending with a ten course tasting menu meal in the works canteen (subject to not running out of ketchup)
Why have I not received this letter sent out in error or the follow up letter telling me that the first letter was an error ?
Do I not somehow qualify for this offer in error?
Surely, having bought a tin of Morgan branded boiled sweets from the online Morgan factory shop some years ago, you know me as a Morgan car owner and have my home address
Is it sheer incompetence that prevents MMC from checking their records and their customers?
My omission from this mail shot makes me feel my business is not welcome in Malvern and although I would remain loyal to my local dealer for servicing, it is the thought that counts
I expect a letter of apology forthwith apologising for the error in not sending the error letter and the letter explaining the error
Yours angrily and feeling expunged from the Morgan owning community
Stewart_S
2008 XXVII Platform, Bugatti Blue Roadster 4 Seater
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Joined: Sep 2014
Posts: 990
Talk Morgan Regular
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Talk Morgan Regular
Joined: Sep 2014
Posts: 990 |
Mr Baldwin would reply but they have run out of franked envelopes/spend the postal budget for 2018 already!
2015 Morgan 4/4 (Wolf fettled) previously 2014 M3W
MINI Cooper S and numerous BMC/BL relics.
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Joined: Dec 2008
Posts: 22,366 Likes: 354
Roadster Guru Member of the Inner Circle
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Roadster Guru Member of the Inner Circle
Joined: Dec 2008
Posts: 22,366 Likes: 354 |
As far as I can recall, without looking at letter #1, it doesn't actually say that the factory tour or afternoon tea is gratis.
DaveW
'05 Red Roadster S1
'16 Yellow (Not the only) Narrow AR GDI Plus 4
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Joined: Jan 2016
Posts: 853
Talk Morgan Regular
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Talk Morgan Regular
Joined: Jan 2016
Posts: 853 |
The Morgan Motor Company
Dear Mr Baldwin
It is with great regret that I find I have to take time out of my busy working schedule (yes I can imagine you are shocked that a Morgan owner is still of a working age) to write this serious letter of complaint
I understand from fellow Morgan owning friends that a letter has been sent in error to Morgan owners all over the country inviting them to take up a service of their Morgan in Malvern while enjoying a full spectacular Morgan factory experience ending with a ten course tasting menu meal in the works canteen (subject to not running out of ketchup)
Why have I not received this letter sent out in error or the follow up letter telling me that the first letter was an error ?
Do I not somehow qualify for this offer in error?
Surely, having bought a tin of Morgan branded boiled sweets from the online Morgan factory shop some years ago, you know me as a Morgan car owner and have my home address
Is it sheer incompetence that prevents MMC from checking their records and their customers?
My omission from this mail shot makes me feel my business is not welcome in Malvern and although I would remain loyal to my local dealer for servicing, it is the thought that counts
I expect a letter of apology forthwith apologising for the error in not sending the error letter and the letter explaining the error
Yours angrily and feeling expunged from the Morgan owning community
Stewart_S Stuart, have you actually sent this to Mr Baldwin?
Ken A.
Plus 4 2009 Centenary Metallic Red
Plus 8 1994 Dark Green (prev)
Honda CB100 The Big One
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Joined: Mar 2009
Posts: 3,825 Likes: 69
Talk Morgan Addict
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Talk Morgan Addict
Joined: Mar 2009
Posts: 3,825 Likes: 69 |
As far as I can recall, without looking at letter #1, it doesn't actually say that the factory tour or afternoon tea is gratis. It would be on the invoice as an option Dave, that's for sure..... 
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Joined: May 2014
Posts: 5,442 Likes: 133
Black Rat Charter Member
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Black Rat Charter Member
Joined: May 2014
Posts: 5,442 Likes: 133 |
The Morgan Motor Company
Dear Mr Baldwin
It is with great regret that I find I have to take time out of my busy working schedule (yes I can imagine you are shocked that a Morgan owner is still of a working age) to write this serious letter of complaint
I understand from fellow Morgan owning friends that a letter has been sent in error to Morgan owners all over the country inviting them to take up a service of their Morgan in Malvern while enjoying a full spectacular Morgan factory experience ending with a ten course tasting menu meal in the works canteen (subject to not running out of ketchup)
Why have I not received this letter sent out in error or the follow up letter telling me that the first letter was an error ?
Do I not somehow qualify for this offer in error?
Surely, having bought a tin of Morgan branded boiled sweets from the online Morgan factory shop some years ago, you know me as a Morgan car owner and have my home address
Is it sheer incompetence that prevents MMC from checking their records and their customers?
My omission from this mail shot makes me feel my business is not welcome in Malvern and although I would remain loyal to my local dealer for servicing, it is the thought that counts
I expect a letter of apology forthwith apologising for the error in not sending the error letter and the letter explaining the error
Yours angrily and feeling expunged from the Morgan owning community
Stewart_S Stuart, have you actually sent this to Mr Baldwin? Seems a bit fishy to me 
Keith
2013 narrow bodied + 4 Ruby.
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Joined: Sep 2008
Posts: 516 Likes: 1
Talk Morgan Regular
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Talk Morgan Regular
Joined: Sep 2008
Posts: 516 Likes: 1 |
But you're not a Morgan owner until tomorrow.......
Malcolm T
1966 +4
1957 TR3
1963 TR4
1983 LR 110
1985 Robin Hood 2.0l
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Joined: Dec 2008
Posts: 22,366 Likes: 354
Roadster Guru Member of the Inner Circle
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Roadster Guru Member of the Inner Circle
Joined: Dec 2008
Posts: 22,366 Likes: 354 |
Very good Malcolm. You have him.
DaveW
'05 Red Roadster S1
'16 Yellow (Not the only) Narrow AR GDI Plus 4
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Joined: Oct 2013
Posts: 6,723 Likes: 2
Talk Morgan Sage
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Talk Morgan Sage
Joined: Oct 2013
Posts: 6,723 Likes: 2 |
Yeah, wannabe Morgan owners muscling in.. Grrrr..
Steve
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Joined: Feb 2011
Posts: 1,155 Likes: 2
Has a lot to Say!
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Has a lot to Say!
Joined: Feb 2011
Posts: 1,155 Likes: 2 |
I have used the factory twice for servicing since the new set up .ie not having to book in months in advance .
On both occasions the price was very similar to the dealers I have used ,but the most important point was that items that required rectification were done at the same time to a very high standard with out having to return a second time .
Also the factory tour was free as was the service loan car .
All items completed in the same day .
I have also had warranty items rectified that the dealer said was normal or acceptable .
So for me having experienced some dealers lack of speed and thouroghness it will be the factory every time .
Peter.
Aero plus8 50th Anniversary.
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