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Aug 24th, 2023
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Joined: Mar 2017
Posts: 27
Just Getting Started
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OP
Just Getting Started
Joined: Mar 2017
Posts: 27 |
That's it chaps. I did try. 19 months and 10,600 miles and 1 session of talkmorgan group therapy which stiffened my resolve to persist. But: a good definition of insanity is to carry on in the same old way and expect different results...so my M3W is sold but my joy with 3 wheelers persists...just not with Morgan. I wish you all many happy miles in this exceptional car! Below is my final letter to Steve Morris, CEO.
Steve Morris
Managing Director Morgan Motor Company
Dear Steve,
RE: FAREWELL MORGAN
4 June 2019
You’ll be pleased to know that this is the last letter you’ll receive from me. Like the Morgan family, I now retain only a minority share in the form of a Christopher Ward M3W watch and have divested a Plus 4 and my M3W. The watch has not missed a beat. I wish the same could be said of my Morgan 3 Wheeler.
My 2017 M3W cost more than my 2015 Plus 4 but was the most joyful car I’ve owned. It also proved to be the least reliable car I’ve owned.
To use a cricket analogy: with a long list of faults affecting my innings, I drew stumps when the MMC bowler wired my LED headlights incorrectly and refused an umpire’s appeal. Yes, even when I sent MMC written evidence from an MOT examiner that my M3W headlamps would fail an MOT, it refused to refund the labour costs of its faulty workmanship. This is not “playing the game”.
As I walk off the crease, I notice a charming Italian fielder in crisp new whites. His name is Invest Industrial and he asks why I’m leaving the pitch before being bowled out. I explain that cricket is a game based on fair play where the “customer” is treated as the most important player on the field. When this doesn’t happen - we stop - for tea!
But my innings continue: tomorrow, I collect my next 3 wheeler: hand-built with passion and competence and compared to Morgan as “half the price and twice the car”. It is sad that I’m confident this description is likely to be accurate.
Arrivederci!
Short history: I managed only 10,600 miles on my 19 month old Euro 3 M3W before giving up: during this time I experienced:
No O ring fitted to bevel box - it was missing from new
Rusting bright pack cowl - replaced
Badly scratched exhaust on new car - replaced
Drive sprocket replaced (belt alignment problems)
Cam belt tensioner pulley broke (French autoroute recovery)
Paintwork blistering around indicator stalks and rollover hoops
New wheel hub fitted (supersession part to ease belt alignment)
New battery fitted at 8125 miles
Petrol pump failure at 9224 miles (roadside recovery UK)
Second petrol pump failure at 10,600 miles (roadside recovery UK)
Factory fitted LED headlights tested at MoT station: fail
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Joined: Jul 2013
Posts: 3,660 Likes: 48
Talk Morgan Addict
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Talk Morgan Addict
Joined: Jul 2013
Posts: 3,660 Likes: 48 |
Hi Nick, Really sorry to see you go but it was great to meet you. Happy motoring with the new "3" 
Red Leader 
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Joined: Apr 2011
Posts: 8,646
Needs to Get Out More!
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Needs to Get Out More!
Joined: Apr 2011
Posts: 8,646 |
That's a shame, but I understand your frustration.
I liked the cricket analogy; maybe you should have added the evergreen "catches win matches" and suggested that MMC quality control needs some fielding practice.
Any clues as to what the new 3 wheeler is ?
Giles. Mogless in Paris.
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Joined: Nov 2010
Posts: 907 Likes: 58
Talk Morgan Regular
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Talk Morgan Regular
Joined: Nov 2010
Posts: 907 Likes: 58 |
This M3W is sorted now, your successor will be greatful to you. I think he has bought a reliable car.
Last edited by Jens; 04/06/19 04:29 PM.
2003 Morgan 4/4 2-seater
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Joined: Dec 2009
Posts: 35,790 Likes: 471
Tricky Dicky Member of the Inner Circle
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Tricky Dicky Member of the Inner Circle
Joined: Dec 2009
Posts: 35,790 Likes: 471 |
Sorry to hear of your miserable voyage and wish you lots of joy from your new 3 wheeler.
Don't leave the forum just because you have changed wheels, a lot of people will be interested in an alternative mount I'm sure variety is the spice of life.
2009 4/4 Henrietta
1999 Indigo Blue +8
2009 4/4 Sport Green prev
1993 Connaught Green +8 prev
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Joined: Jul 2018
Posts: 1,031 Likes: 2
Has a lot to Say!
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Has a lot to Say!
Joined: Jul 2018
Posts: 1,031 Likes: 2 |
Aha! A Pembleton V Sport convert?
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Joined: Jun 2014
Posts: 11,610 Likes: 43
Wave & smile... It's a Morgan Member of the Inner Circle
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Wave & smile... It's a Morgan Member of the Inner Circle
Joined: Jun 2014
Posts: 11,610 Likes: 43 |
Sorry to hear of a Morganeer leaving the fold and to have the run down on your 3Wer woes.
But I have to say what peach of a letter - thanks for posting
I do hope you get a worthy response
2008 XXVII Platform, Bugatti Blue Roadster 4 Seater
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Joined: Aug 2009
Posts: 557
Talk Morgan Regular
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Talk Morgan Regular
Joined: Aug 2009
Posts: 557 |
We need pictures of a new 3wheeler!
2016 M3W, Army Green Matte/Tan Leather, 17k miles
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Joined: Feb 2010
Posts: 538 Likes: 2
Talk Morgan Regular
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Talk Morgan Regular
Joined: Feb 2010
Posts: 538 Likes: 2 |
Sorry to hear of your problems. I wonder if your letter will receive a reply from the MD??
Paul
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Joined: Apr 2019
Posts: 488
Learner Plates Off!
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Learner Plates Off!
Joined: Apr 2019
Posts: 488 |
Reading posts like this make me feel a bit concerned when I’ve just spent so much money on a new 3 wheeler 😳
Great letter to Morgan!
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