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Wales
by Joske Vermeule, September 1
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Forums39
Topics49,914
Posts838,180
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Most Online1,063
Jun 14th, 2026
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Joined: May 2011
Posts: 1,245 Likes: 2
Has a lot to Say!
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OP
Has a lot to Say!
Joined: May 2011
Posts: 1,245 Likes: 2 |
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Joined: Mar 2011
Posts: 217
L - Learner Plates On
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L - Learner Plates On
Joined: Mar 2011
Posts: 217 |
what problems did you have ?
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Joined: Dec 2009
Posts: 37,490 Likes: 994
Tricky Dicky Member of the Inner Circle
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Tricky Dicky Member of the Inner Circle
Joined: Dec 2009
Posts: 37,490 Likes: 994 |
My screen has just gone the same way on my + 4 ss, 3 weeks old i assume this will be covered by warranty, has any body had problems claiming under warranty, Firstly sorry to hear that always a disapointment on a special car so early on. My 4/4 Sport screen cracked on passenger side from top to bottom on the outer laminate only (wiper side as it were)whilst the car was stationary outside my house in a cul-de-sac. She was 20 months old then - approached my (good and helpful) agent in May and it took MMC until August to deliver to the agents. Agents first reaction to the problem was to advise me to put in a windscreen Insurance claim. They had by this time been told by MMC to follow this route.This of course worked with me having to pay £75-00 excess out of the £972-07 replacement costs which I know MMC should have covered under warranty. You just end up feeling screwed over I'm afraid and will not forget this high handed attitude from MMC in not carrying out it's moral duty. Please read the other thread for a balanced view of the screen saga. See the link for previous discussions.http://www.talkmorgan.com/ubbthreads.php/topics/65141/2 Ran a +8 for 4yrs prior to the 4/4 Sport with no such screen problem, the only difference between them (screenwise) being that the Sport is heated and the +8 was standard laminated is the only observation really. Enjoy your miles and Good Luck with the screen replacement. Richard
2009 4/4 Sport Henrietta
1999 Indigo Blue +8
2009 4/4 Sport Green prev
1993 Con Green +8 prev
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Joined: Mar 2011
Posts: 217
L - Learner Plates On
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L - Learner Plates On
Joined: Mar 2011
Posts: 217 |
Thank you richard,
I shall let you know how i get on
Alan
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Joined: Oct 2011
Posts: 1,162 Likes: 5
Has a lot to Say!
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Has a lot to Say!
Joined: Oct 2011
Posts: 1,162 Likes: 5 |
this thread is deeply shocking for a number of reasons:
1, cost of new windscreen .. looks pretty simple thing to me
2, MMCs attitude to customer service
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Joined: Sep 2006
Posts: 921 Likes: 1
Talk Morgan Regular
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Talk Morgan Regular
Joined: Sep 2006
Posts: 921 Likes: 1 |
2, MMCs attitude to customer service
Unless the car was supplied by MMC the contract is between customer and supplier of the product. There are many threads on this forum where the screens have been replaced under warranty by the supplying dealership if it was proven the fault lay in the installation of the screen or the screen itself. But to automatically assume the manufacturer should replace the windscreen is poppycock. I cannot think of one example where I have claimed for a new screen from the manufacturer of the car I own, so why would MMC have to prove to be different?
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Joined: Dec 2009
Posts: 37,490 Likes: 994
Tricky Dicky Member of the Inner Circle
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Tricky Dicky Member of the Inner Circle
Joined: Dec 2009
Posts: 37,490 Likes: 994 |
Expensive poppycock - I can think of no other serious manufacturer who has suffered so many screen failures either. Having driven for 43 yrs in many countries I have only had three screens replaced. None of which failed whilst the vehicle was at rest.
There comes a time when you have to put your hand up and take responsibility for your product, now is the time.
2009 4/4 Sport Henrietta
1999 Indigo Blue +8
2009 4/4 Sport Green prev
1993 Con Green +8 prev
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Joined: Dec 2009
Posts: 37,490 Likes: 994
Tricky Dicky Member of the Inner Circle
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Tricky Dicky Member of the Inner Circle
Joined: Dec 2009
Posts: 37,490 Likes: 994 |
this thread is deeply shocking for a number of reasons:
1, cost of new windscreen .. looks pretty simple thing to me
2, MMCs attitude to customer service
You are correct in your judgement, it is cheaper to have a new DG front porch door manufactured and installed !
2009 4/4 Sport Henrietta
1999 Indigo Blue +8
2009 4/4 Sport Green prev
1993 Con Green +8 prev
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Joined: Dec 2009
Posts: 37,490 Likes: 994
Tricky Dicky Member of the Inner Circle
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Tricky Dicky Member of the Inner Circle
Joined: Dec 2009
Posts: 37,490 Likes: 994 |
Welcome Alan and I hope MMC sort it out under warranty for you.
Richard
2009 4/4 Sport Henrietta
1999 Indigo Blue +8
2009 4/4 Sport Green prev
1993 Con Green +8 prev
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Joined: Feb 2011
Posts: 14,009
Member of the Inner Circle
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Member of the Inner Circle
Joined: Feb 2011
Posts: 14,009 |
You say "so many screen failures" It would be interesting to know just how big the problem is. Morgan must be aware of the fragility of the screens...when picking my car up from them, the Sales Manager emphasised the care needed in fitting the hood and not using the screen header rail as a support whilst getting in and out!
Jays
Former Morgan owner. Gone but hopefully not forgotten!
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